I haven't used Xbox Live for quite some time, but when I try to log on, I'm asked to agree to the new privacy policy. I'm then asked for parental approval (I'm over 18 now, but I can't get in to change the account type), and then get caught in an infinite
loop of accepting the agreement and needing parental approval.
I can provide any information needed apart from parental accounts info as the account has been deactiviated since it hasn't been used for over 5 years. Thank you in advance.
As a parent I am looking to give parental approval for my son but in verifying who I am I can only access the american Microsoft site and cannot input my details? Can anyone help please.
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