Hello,
I forgot my hotmail password. Tried to reset my password but keep getting "There's a temporary problem" for days.
I can access my account by cellphone SMS now, but cannot change the password.
Please help... I have a backup email address and a cellphone number in my account so I can prove that's my account.
Thank you so much.

Is this address from Microsoft?  (Removed for Privacy)  


An e mail is in my junk mail for the second time asking for address, password, name, etc., or my e mail account will be shut down.
How do I know that it is not a scam  and someone trying to pull something on me.

Thanks,
Phil

DEAR SIR

I RECD THE FOLLOWING MSG TODAY. I WANT TO ESNURE WHETHER THIS IS A GENUINE ONE & SHOULD I RESPONSE TO THIS MAIL ?

REGARDS

JOY MUKHERJEE

Dear Valued Member.


This email is exclusive from Windows Live™ You are receiving this message from Windows Live because we've noticed some unusual activity in your hotmail account. Someone has tried to log into this account severally with wrong passwords that violates the Windows Live Terms of Service As part of our continuing commitment to protect our integrity, we request you fill in the correct details to below. This is a routine to make sure that the account truly belongs to you and we will not be making a huge mistake by closing it.


  • Name: ...............................................
  • Windows Live ID:................................
  • Password: ..........................................
  • Registered since:.................................
  • Birth date:...........................................
  • Country/region:...................................
  • Phone Number:...................................

After verification, we'll send a verification code to your mobile phone. All you need is a phone that can receive text messages. After you enter the code, you can sign in and change your password. We don't normally like to interrupt you, but security is really important to us

Be warned that failure to reply this email with the following details 24hrs after receiving this notification, your account will be blocked.

Sincerely, 
Windows Live Team 
I need recovery the list of the contacts people from the old count and downloading to new count.
old count:***
new count:***
Let me tell you that my old count I didn't remember my password 
so I need to get my contacts people, please.

Regards

Hector R.

When I sign in to Windows Live Hotmail, I klick in the "keep me signed in" box, but it never does. I have to go thru the naus of reentering my user name  and password. HELP
WHY IS THIS ACCOUNT NOW OUTLOOK AND NOT HOTMAIL?? DID NOT REQUEST TO UP GRADE TO OUTLOOK. RESTORE ACCOUNT TO HOTMAIL>