If I ever forget a password on any website and they promise to send me an email with a temporary password, I know I will never receive it. This also happened in hotmail, but continues in Outlook. The emails are sent, but never arrive in the mailbox or the junk mail. I even check the deleted file. Nothing.

It means that if I ever forget a password on an account, I can never access the account again unless I am able to get password assistance over the phone. Why is this? Is there a way to change settings so these emails will get through? My account is currently set to the standard spam protection.

Any help is greatly appreciated.