PDF attachments

16. June 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

When I receive an e-mail on my comcast.com account, with a PDF attachment and try to open it, I get a page of thumbnails with photos of every ad I've received. (DirecTV movies, groupons, restaurants, etc.)

I've been able to forward the mail a g-mail account to download and print PDF documents.

Can’t see the attachment in the e-mail

11. March 2014 · Write a comment · Categories: livemail · Tags: ,

We have 3 computers in the office and we all use Windows Live Mail.  On one of the computers, it won't show the pdf attachment on the e-mail from a certain vendor.  However if that vendor sends it to either of the other 2 computers the attachment is visible.  I have checked the security settings on WLM and all three computers are set up the same. 

Windows Live Mail – Word doc attachments not showing

11. November 2013 · Write a comment · Categories: livemail · Tags: , , ,

I sent a email message from my laptop with a .docx attachment via Outlook 2007 and also sent a separate email message with a .pdf attachment to my recently purchased desktop computer with Windows Live Mail. The attachment icon does not show up for the Word attachment. But the icon appears for the pdf file.  I forwarded the message with the Word file as an attachment back to my laptop. Lo and behold, this forwarded message had the Word attachment in the attachment! What is going on? I tried several more times to send the message with the attachment and the icon never shows up! The header does not indicate an attachment, therefore there is no way I can open it...I think I need to dump this Windows Live and buy Outlook 2013. Or....???

 

The message is sent HTML format. The doc extension is associated with Word on my desktop. Conversation is turned off.

 

Thanks

Wrong Sent Folder

06. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

When I send an email thru Word 2010 with a PDF attachment, the email shows as being sent thru my default email and sends as the default email account, but the sent email shows in the sent file of my original email account I no longer use.  When I send emails thru Outlook it is in the correct sent folder, so only when using word with PDF attachment it is being filed incorrectly.  Any help with this will be greatly appreciated as I will be deleting the older original email account in a couple of months.

 

Email from admin@hotmail regarding past due invoices?

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I just recently received an email from admin@hotmail that simply states that I have past due invoices with a PDF attachment. I do not know of any reason that I would be receiving an invoice from hotmail and I don't want to open the attachment in case it is infected with a virus. I am assuming it is a hoax but would appreciate it if anyone could shed some light on it for me. 

PDF attachments received as win.ini

12. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I am using Windows 7 & Outlook 10.  There seems to be a problem when I send an emailed PDF attachment to a recipient using a different email software as that person cannot read the .pdf due to it showing as a win.ini (un-openable) attachment  Please can somebody help to solve this problem?

My Outlook emails are configured as HTML 'Format Text' configuration.  What exactly is win.ini format?

Trouble opening old emails with attachments, even though the search function finds them.

13. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi there,

I am trying to open some emails which contain an invoice in a PDF attachment.  I know I have never deleted these emails so they should be there somewhere.

I know the required emails are from December 2010 and I have used the 'advanced search' function: in the 'from' field I have input the users' email address. In the 'Keywords' field I have input 'PDF' and then for the dates I have input 01/12/2010 - 01/01/2011 and clicked the 'has attachment' option.

This brings up the 3 emails I require, and the dates are listed as 13/12/2010, 16/12/2010 & 17/12/2010.

However, for some reason, when I click on ANY of these 3 emails, Hotmail/outlook has for some reason attempted to 'group' the messages into a handy 'conversation' view which has grouped a great deal of irrelevant emails between me and the company in question... but not the required emails, despite the fact that the advanced search has located them...

It doesn't matter which one of the 3 emails which the search function found that I click on - when opened up, the top email in them all is from Thursday 14th July 2011... and the final email in the 'grouped conversation' is from 26th April 2011.

It is as if there is a record and template of the emails I require, but it has grouped every single email between me and the company and then just deleted anything older than 26th April 2011, but left a trace of the email once existing in my inbox - which is no good at all.

- Has anyone got any advice or a solution to this situation?

- Is there a certain setting I can change, or a browser, or older version of a browser which I can use which will let me see every email I search for individually instead of automatically grouping them in this way and not letting me see the emails I actually need to see?

OR is there somewhere the attachments are stored on your server which I can have forwarded to me?

Many thanks in advance for any help on this urgent matter.

Regards,

Steve

Mac Outlook 2011 Users unable to view PDF files sent via webmail.

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have users in my work environment who created emails with a .PDF attachment in webmail. They sent the email to coworkers and the end users with Mac OS Outlook 2011 are unable to open the PDF files. Windows 7 users with Outlook 2010 are able to open the PDF files just fine. I have both a Windows 7 laptop and a MacBook Pro with 10.7.5 OS all fully updated and get the same issue. This almost appears to be an encoding/decoding error. Just to throw another piece into the puzzle if the user or myself forward the email back to ourselves we are able to open the PDF just fine.... 

The exact error we get is as follows:

"Acrobat could not open "******.PDF" because it is either not a supported file type or because the file has been damaged (for example, it was sent as in email attachment and wasn't correctly decoded).

Does anyone have any ideas? 

Mac Outlook 2011 Users unable to view PDF files sent via webmail.

06. May 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
I have users in my work environment who created emails with a .PDF attachment in webmail. They sent the email to coworkers and the end users with Mac OS Outlook 2011 are unable to open the PDF files. Windows 7 users with Outlook 2010 are able to open the PDF files just fine. I have both a Windows 7 laptop and a MacBook Pro with 10.7.5 OS all fully updated and get the same issue. This almost appears to be an encoding/decoding error. Just to throw another piece into the puzzle if the user or myself forward the email back to ourselves we are able to open the PDF just fine.... 

The exact error we get is as follows:

"Acrobat could not open "******.PDF" because it is either not a supported file type or because the file has been damaged (for example, it was sent as in email attachment and wasn't correctly decoded).

Does anyone have any ideas? 

PDF attachment and security settings.

12. December 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , , ,

I have Windows 7 and Windows Live Mail.  My mother has Windows Vista and Windows Mail.  She scanned a document and saved it as a pdf.  She tried to send it to me as an attachment to an e-mail.  The attachment arrived, Expert PDF Reader opened it, but it was blank.  I tried to research why it was blank and informed that my security settings kept some attachments from opening as a security measure.  Where do I find my security settings and what do I do to open my mother's attachment?  Is there anything else I need to know about this issue?  

 

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