Hotmail has deleted at least 6!!! years worth of my personal emails – disgraceful. Can I get them back?!?

27. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi there

I have had a hotmail account for approx 13 years. I just checked back in one of my folders to find some personal email, only to find that the earliest 6 years of my account have been totally deleted without my permission! These were important personal emails carefully sorted for archival purposes. 

To head off any of your questions in reply:
- they were not deleted by myself
- I do not think my account has been hacked
- I sign in directly to Hotmail from a computer regularly and I do not think the account has ever been suspended due to lack of use - it's my main personal email account, used daily.
- I know for certain that emails have been deleted as I have several saved off to my computer dating from 2001. But this is a small percentage of my total email over such a long period. 
- I do not have any auto-Sweep settings that may have done this.
- neither have I renamed the account.
- I have tried the auto-recovery link given in the Help/FAQ section and it has only retrieved a bit of junk email from 2013.

Is there any way that you can restore my old emails? If not this is utterly outrageous and a disgrace on the part of Hotmail.

But I am temporarily suspending my outrage in the hope that there is something that can be done.


Hotmail has deleted at least 6!!! years worth of my personal emails – disgraceful. Can I get them back?!?

27. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi there

I have had a hotmail account for approx 13 years. I just checked back in one of my folders to find some personal email, only to find that the earliest 6 years of my account have been totally deleted without my permission! These were important personal emails carefully sorted for archival purposes. 

To head off any of your questions in reply:
- they were not deleted by myself
- I do not think my account has been hacked
- I sign in directly to Hotmail from a computer regularly and I do not think the account has ever been suspended due to lack of use - it's my main personal email account, used daily.
- I know for certain that emails have been deleted as I have several saved off to my computer dating from 2001. But this is a small percentage of my total email over such a long period. 
- I do not have any auto-Sweep settings that may have done this.
- neither have I renamed the account.
- I have tried the auto-recovery link given in the Help/FAQ section and it has only retrieved a bit of junk email from 2013.

Is there any way that you can restore my old emails? If not this is utterly outrageous and a disgrace on the part of Hotmail.

But I am temporarily suspending my outrage in the hope that there is something that can be done.


Outlook.com deleted all old emails, stopped forwarding without warning. How do I get them back?

06. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi,

I am a long-term user of Hotmail for my personal emails. For some time now I have had my mail forwarded to another address.

I am now aware that I have not been receiving my usual @hotmail.com address emails for the last 6 days. Having logged into the Hotmail website, it appears that Hotmail has now become Outlook.com. All my old emails are gone, and my emails from the last 6 days are nowhere to be seen. The settings show that my mail was no longer set to be forwarded to my other email address.

Basically, it seems I've been changed over to Outlook.com without warning (!!), that my settings have been returned to default, and I've lost all my old email and the emails that were being sent to my @hotmail.com address over the past week.

I require assistance in:
1) Restoring all my old emails back to my account
2) Obtaining my emails I was sent over this past week but have not received
(I have reinstated email forwarding myself)

Thankyou for your urgent assistance. These emails are of great importance to me and it is very upsetting to find that my service has been changed and emails deleted without notice.
OSF

Lost emails due to mobile phone POP settings or Hotmail hates me

14. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hello,

I had a new mobile phone about 2 years ago and when I was setting up my hotmail it must have had it's default POP setting to delete any email on the server (OR Hotmail just decided to delete my 10+ years of email storage). Since this frustration I have accepted that hotmail could no longer be my primary email account, however I still use it for some personal emails. After reviewing some of the FAQ here I am hoping someone from Hotmail/Microsoft and help me retrieve my long lost emails such that it could become my primary account once again. I think this service that Microsoft offers is a great idea, but I only wish I was aware of this 2 years ago. I will give it a shot now and cross my fingers. 

Thanks.
-John

My emails disappeared due to the transition from Hotmail to Outlook. Why and how can I get them back?

29. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
To the technical staff of Outlook,

I lost all my old emails after the transition from Hotmail to Outlook late last year. This included university/research correspondents, business/tax correspondent and personal emails! 

I didn't select to change to Outlook but in the process all my emails disappeared without my permission and where not deleted  by myself. 

I have maintained the same username for my account which I have used continuously for about 12 years! 

My emails had been saved into separate folders, other than Inbox which I had created categorically to save the information for future referral. 

These folders along with all older emails disappeared after the changeover to Outlook and I now need to access the emails as I have no backup of them!

May you please find a backup of these records before the changeover occurred and inform me of their existence and how I may retrieve them?

*(I have previously restored my deleted emails but of course they were not recovered via that process. 
I have checked all folders in my Outlook account and as you can see there are no emails in any of the folders from before the changeover period)

I await your assistance,
Craig.


How can I separate my hotmail alias from my main hotmail account?

22. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I had my main hotmail account for over 15 years now. I wanted to create a second hotmail account to manage incoming emails from my neighborhood and keep them separated from my personal emails. I thought the alias was the way to go, but hotmail ended renaming my username to my new neighborhhod alias, and my old hotmail account is the alias now. I had very strict junk mail settings for my old hotmail but now they don't apply so I keep getting all the ****, f***book and similars in my inbox, while the important stuff gets send to the junkmail! It's a BIG mess! I just want to keep both accounts but independent from each other. I don't want to delete either one, just need to have separate inboxes with their own junkmail and privacy settings. How can I do this without messing up??? Please help!

My friends receiving spam emails from my account.

19. April 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Original title: *** Email address is removed for privacy ***?

 

Hello all,

I have on two occasions recieved emails from *** Email address is removed for privacy ***. It tells me that delivery of several emails has failed and it shows me the contents which are random links. Now I have also had friends telling me that they have received the exact same emails from me. Now would I be right to assume that my Live account has been hacked? I would have taken a guess at maybe a virus or a Trojan but Norton 360 has never found anything of any kind.
If I have been hacked would it be likely that it was just to send spam and not to access my personal emails and to take everything from them? I'm not one who cleans out his inbox or sent items so there is A LOT of personal information and even personal pictures and documents in there which has me very worried.

All of my folders containing important business and personal emails have disappeared. How do I get the folders to re-appear ?

06. March 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

The folders containing emails have disappeared. I had about 25 different folders containing important emails. They are gone. WHY?

I still have hotmail. I do not have or want outlook.

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