Linda OYC

20. June 2014 · Write a comment · Categories: livemail · Tags: , ,
 I had a computer crash and after getting it back from IT I cannot get to my windows live mail. I have changed my password and it lets me get to my personal info page but not to my email. The mail is not the greatest loss, but all my contacts are in there. Can anyone help me retrieve my contacts? PLEASE HELP!

Linda OYC

20. June 2014 · Write a comment · Categories: livemail · Tags: , ,
 I had a computer crash and after getting it back from IT I cannot get to my windows live mail. I have changed my password and it lets me get to my personal info page but not to my email. The mail is not the greatest loss, but all my contacts are in there. Can anyone help me retrieve my contacts? PLEASE HELP!

Can’t save my change of date of birth in ‘personal info’

13. May 2014 · Write a comment · Categories: livemail · Tags: ,
Along with a lot of other people I have a problem in that when I set up my live mail account my dob got registered as the date I set up the account, not my actual dob. This means that I am unable to download any aps to my new phone, thus rendering it practically useless.  I have gone into my live mail account settings to change my date of birth, but when I click 'save' nothing happens.... at all - the date doesn't change, there is no little spinny thing... nothing.  At the moment my phone is all but useless and I would like a resolution to this problem asap.  Have looked on several forums, but can't find anyone with this specific problem. Thanks.

Very nervous about Request for all my personal info (Outlook Mail and Windows Live)

05. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,


I am very computer-challenged and just need someone to reassure me that all this personal info (including DOB, address, passwords, etc...) that I'm being asked to forward is legitimately from OUTLOOK and not some scam artist. 

I received an e-mail (in french) from Outlook (I think) saying I risk losing my e-mails - if I don't answer within 48 hours .  

(I have  hotmail.ca and a hotmail.com e-mail accounts).

Since it took me a very long time to find this forum and hopefully add this question in the right place - I ask that you reply to my e-mail address (*** Email address is removed for privacy ***) - otherwise I may never find your reply.  Pls. keep it simple as I don't know all the techie lingo - and I'm not a kid.

Thanks, Kathy

Accidently change ddate of birth in personal info. Microsoft now thinks I am a child Help!

18. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Trying to limit so many ads I tried to upgrade settings.  I accidently changed my date of birth in my personal info to 2013 instead of my real date of birth for my account I've had for many years.  I was blocked and had to invent another account, pay 50 cents for Hotmail/Microsoft to check that I (in my "parent's account") am an adult.  I am now back into my own account with my "parent's permission".  I cannot go in a change my date of birth to get rid of the parental permission issue.  What can I do?

How to recover an email address

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I set up an account for my mum (she isn't that tech savvy) using all of her personal info, but now she cant remember her email address to log in. We know the answers to all of the security questions and I was sure I linked her account to mine so that if she forgot her password an email would be sent to my account, however I cant seem to find anything within my account.

 

Is there a way I can enter her personal details and answer the security questions to get access to email account

How to recover an email address

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I set up an account for my mum (she isn't that tech savvy) using all of her personal info, but now she cant remember her email address to log in. We know the answers to all of the security questions and I was sure I linked her account to mine so that if she forgot her password an email would be sent to my account, however I cant seem to find anything within my account.

 

Is there a way I can enter her personal details and answer the security questions to get access to email account

Hacked and blocked email account, with false personal info and non existent recovery email

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

Hello,

 

I am trying to recover my email ....@hotmail.fr, which has been (it seems) hacked, then blocked by microsoft.

 

The problem is that I can't recover a reset code because the secondary email address I once entered is not working. The other option is the filling of a questionnaire. However, it doesn't work too because I was scared to put my personal info when I created the account, therefore, the questionnaire fails to bring me back an activation code.

 

I am then looking for another way to prove my identity and keep working with this email, who contains useful and important information I need in my daily life.

 

Kindest regards,

 

Francois

An email provider that requests personal info like no other

18. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
After having to enter my phone number yesterday to access my account, I am now getting SPAM to my cellphone. I want my phone number off the account, with no links to other emails or my phone number. I've tried doing this under my personal info and it doesn't let me remove my number.
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