The only number I have is a private cell phone number that is for family and close friends ONLY.
I will not add it to my outlook.com account, and never will.
Will Microsoft and the management of Outlook.com please remove the ridiculous phone request that is preventing me from using an email account I've used for more than 15 years.
If I must I will simply dump that email account and move to another email solution.
I stand firm on this, and I guarantee I am not alone in this opinion.
So please remove this phone requirement pronto.
So, I've had a hotmail account for the past ten years. I've never had any security problems, and not once in all the ten years have I ever changed the password. Now, with this new "update", I was required to add either an alternate email, or a phone number
while it replaced an archaic email of mine that I've both forgotten the username and password to. I figure, why not, I use my hotmail often enough. So I give it my cell number for the time being until I can get around to adding in another email. Eventually,
the time comes when I go to get rid of my cell number, and put in another email, only now, it's telling me that I have to wait roughly a MONTH before the information that I entered before (my cell phone number) is PROCESSED. Even though Hotmail is now sending
me text messages for every little thing. I also cannot cancel these updates, as it will require confirmation from my old email to save.
Is there any way to delete the phone number and put in an email for the time being? I fully plan on switching any and all accounts linked to hotmail to gmail, as this is just plain ridiculous.
Oh, and I'd also like to ask why the billing function is also blocked, due to the "update"? It's completely irrelevant to my backup-contact info.
It should not take a month to process data like this.
Is there any way to delete the phone number and put in an email for the time being? I fully plan on switching any and all accounts linked to hotmail to gmail, as this is just plain ridiculous.
Oh, and I'd also like to ask why the billing function is also blocked, due to the "update"? It's completely irrelevant to my backup-contact info.
It should not take a month to process data like this.
I tried all the things you suggested and it kept going back to the sign in page and would NOT let me sign in, nor is there any "private message",, nor is there any phone number to use, you folks have the wrong phone number for us, the wrong e-mail address
for us, everything is royally screwed up and boy am I getting annoyed after NOT being able to access e-mail for the last week, NOT being able to retrieve addresses, NOT being able to make any sense whatsoever of the convoluted hoops you assume everyone knows
how to jump through. Surely there has to be a better way. And NO I can't find anything ANYWHERE!
I have absolutely no interest in supplying my phone number to outlook. It will not increase my security, rather it will increase the amount of personal information about myself which can be disseminated online and increases the number of ways an individual,
company or group will be able to target me.
I want to continue using outlook (despite the unhelpful changes in format foisted upon those who were happy with hotmail) but I refuse to give any further personal details, otherwise I will have to leave outlook and have all my e-mails redirected.
I want to continue using outlook (despite the unhelpful changes in format foisted upon those who were happy with hotmail) but I refuse to give any further personal details, otherwise I will have to leave outlook and have all my e-mails redirected.
After having to enter my phone number yesterday to access my account, I am now getting SPAM to my cellphone. I want my phone number off the account, with no links to other emails or my phone number. I've tried doing this under my personal info and it doesn't
let me remove my number.
The account security information for your Microsoft account (*****************@hotmail.com) is scheduled to be removed.
- ************@hotmail.com
- 1-***-***-****
When I logged into my (email#2) it asked me to confirm that I owned the account before bringing me to my inbox.
I had 3 options to verify my account.
1. (email#1) I still use this email
2. my old phone number
3. I don't use these anymore
Because I did not have access to my old phone I could not use that and tried to use email. This of course failed because Hotmail does not allow you to log into 2 emails at the same time. so I clicked option 3 and entered my new phone number. after verifying with my new number I received an email on both my accounts that my account security information is scheduled to be removed, and replaced with the new phone number.
I only want to update the phone number, not remove the email link. There seems to be no option to remove only 1 security link, or add more than 1(or an email for that matter). It is possible this question has been asked before but I did not find it. Several questions about this mention a scam message. How do I know if I have a real one? (This started when I logged in not after clicking on an email)
Please help,
Laser
can't access my account due to being blocked after hacking. i need to update my phone number so i can get a text code to get back in. how can i update my phone number if i'm blocked?
can't access my account due to being blocked after hacking. i need to update my phone number so i can get a text code to get back in. how can i update my phone number if i'm blocked?
my e-mail account is being blocked; *** Email address is removed for privacy *** I am being asked for a phone number in order to send a security code. here in new jersey we had a major storm sandy, and lots of us don't have permanent homes or phones; we rely on e-mail for communications. can you help? thanks paul
ps the e-mail account *** Email address is removed for privacy *** is not mine!!!!!!!!!
can you sent a security code to : *** Email address is removed for privacy *** thanks.
I've been a hotmail.com user since 1994 and now that things have moved to Outlook.com, there are many changes and some which I really need help on. The most important is of course the obligation of providing a phone number. Currently, I do not have a phone number as I'm working in a remote area in South America. I use outlook for all my correspondence with family and friends and have done so for over 7 years.
All of a sudden, outlook has required us to provide a phone number which is used to relay some password so you can activate an upper level of security. Worst of all, they only give you a 10 day notice. Since noticing this warning, I've been trying to read up on blogs and forums to determine if any other party has had this problem. Although similar topics have been posted, they don't seem to be resolved. I called the microsoft 1-800-642-7676 number and the individual stated that outlook.com does not have live/phone-based customer support and their community forum would be the ONLY way to get this resolved. Most of the other topics are answered by non-microsoft folk who either agree with the question or somehow relate it to other free web-based email programs. I want to keep my email account with microsoft as its been in use for over a decade. I need an official reply.
How do I get around the phone number requirement? I cannot afford to lose this account. Please, if there is anyone out there that actually is employed by Microsoft and has the means to provide me with a step-by-step walkthrough on how to bypass this requirement, I'd be very thankful. I only have 3 days left to get this resolved!
Thanks,
Joyce
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