phone number › Page 9 › Question about Outlook Express

e-mail will shut down unless i give a phone number to microsoft for identicifation. storm sandy destroved home my communications is using hotmail cna you help?

11. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: communications, federal disaster area, hot mail, phone number, telephone number

staff,

must provide microsoft with telephone number otherwise will lock down my hotmail account. this is a federal disaster area in NJ and hot mail is mu communications can you help? many gov agencies have my e-mail account and i am waiting for replies.

my correct-mail is *** Email address is removed for privacy *** / *** Email address is removed for privacy *** is not my account.

thanks paul

how to cancle my outlook.com subscription?

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Israel, microsoft, phone number, telephone country code

There does not seem to be an option to cancel my subscription to outlook.com and cancel my recent payment.

Only option is to request Microsoft to call me back. However when I try to input my UK phone number, it insists changing

the telephone country code to +972 which is Israel. but I have not lived in Israel for over 10 years not and don't have a phone

number there, but cannot update this on my account.

Microsoft customer service please change my country from Israel to UK (see the card details are UK too) and please cancel

my subscription to outlook.exe and cancel my last payment as it's not been 30 days yet.

Thanks

Account verification is blocking hotmail from my phone

05. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account verification, Outlook, phone number

Over the weekend, Outlook would not allow me to log into my hotmail account without setting up account verification through a phone number and alternative email address.

Now it is not possible to load this email account onto my phone.

My husband's hotmail account is not yet required for account verification, so he can load his account onto my phone with no problem.

I like the extra security for my hotmail account, but Outlook has done a wonderful job of crippling my accessibility to my own life.

Logging in to my computer presents NO issue.

Considering leaving hotmail/outlook immediately. Very poorly planned.

Does anyone have a solution for this idiocy?

Thank you.

Erin

Hotmail Account Access

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, phone number

I am completely frustrated. I could literally scream. I've repeatedly tried everything to gain access to my old hotmail account. I created the account years ago and used it from time to time for different tasks. A couple years ago I changed the password and never updated my phone number. For 3 months now I have been trying to access it but with no success. I have followed all the proper channels. I must have done the following process - https://account.live.com/ResetPassword.aspx about 30 times by now. I can never get any "real" human support for this. I need access to the account email because I've used the account as my email address when registering for other services. A month ago. I started getting this message and now I get no message at all.

I NEED HELP !!!!!!!!!!!!!!!!!!!!!!! I NEED A REAL MICROSOFT SUPPORT PERSON TO CONTACT ME !!!!!!!!!!!

Your security is important to us
Recently, we received several requests to gain access to xxxxxxxx@hotmail.com. Unfortunately, we were unable to verify your ownership using the information that was provided. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity.

Now what?
Because there have been multiple unsuccessful recovery attempts for this account, we recommend at this point that you create a new account. It's quick and easy, and we have tools to help you import contacts, connect with Facebook, and even receive messages from multiple email accounts.

> Open a new account

With a new account, you’ll be able to use the following services across all of your devices:

Best-in-class email with unlimited storage at lightning speed and serious security.
Stay connected with friends and family, see social updates and chat with Facebook friends, and make ordinary moments memorable with video calls.
Free online storage for thousands of docs and photos, shared your way.

Don’t get locked out again
Once you create a new account, we highly recommend you update your password reset information with a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.

> Open a new account

Thank you

Microsoft Support Team

Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
USA

I cannot update or confirm my contact info for security

03. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: phone number, security information, verification code

As the title says I cannot receive the verification code that was sent to my alternate email since i no longer have access to it and i cannot receive the code to the phone number since it is my old number. I have 4 days to get the code or my account will be locked. On my main email i CANNOT access the security information because it takes me to the page where it asks for a code and how i would like to receive it. Please someone help!! My main email is *** Email address is removed for privacy *** and the alternate that i no longer have access to is *** Email address is removed for privacy ***

I cant see add a phone number when trying to unblock my account.!!!!!!

31. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: phone number, phone number option

Basicly my account is blocked i dont know the details cant fill them out the email for the code is spelt wrong. I dont see why you dont give me an option to change the dam thing. But insted i got on live chats you tell me you have added a phone number option witch i dont see anywhere so please do somthing i need the account back as payments are going out.

contacts

30. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft Office Excel, phone number, Windows Live Mail

I have recently purchased a Windows 8 phone. I am trying to copy my contacts from Windows Live Mail. I start by clicking on export button and choose the .csv option and create a excel file. When I go into Outlook and import the file all the contacts show up in the list but there is no information against a name, i.e. no 'phone number or e-mail address. My Microsoft Office Excel is an old version running on Windows 7. When I open the excel file all the information for the contacts is there in the fields I checked when creating the file but they seem to disappear when I import to Outlook. Is there a fault or am I doing something wrong? I am following the instructions as carefully as possible.

Email forwarding requires Account Verification even after it was verified by phone/sms/call.

26. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: phone number

Dear Outlook,

I have a strange problem, I started to set up my domains at domains.live.com and then created accounts for each domains and want them forwarded to one email address.

Now the problem I'm facing is that when I go to Email Forwarding and I click "Verify your account" and complete the verification process (or by sms, or by call) everything works fine and the phone number gets added to my Security settings and the account is verified but even after that if I click again "Email Forwarding" I still get the same result saying:

This feature is currently disabled. We're trying to discourage spammers - sorry to get in your way.

Verify your account and you'll be able to use this and all other features right away.

Can you please let me know what I'm doing wrong and how I can have all my emails forwarded to one main account. This is exactly what I try to achieve:

http://windows.microsoft.com/en-us/windows/outlook/other-email-accounts

I don't have many accounts, around 10 or so would be needed with 3 different domains, I managed to forward 2 emails for one domain but for the second domain I'm not able to do so as having this issue, it says that Thank you for verifying your account and that your phone number has been added but whatever I do it will still require me to re-validate when I click Email forwarding.

Hope you can help.

Regards,

Julius

I just got a weird text message regarding my account…have I been hacked?

26. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: phone number, text message

I just received a text message from "732873" that says that an email address I don't recognize has been added to my account, then a second text that says that my phone number is scheduled to be removed from my account. I didn't make any changes, so I'm not sure why information is suddenly getting altered. Has my account been compromised?

After receiving the texts, I logged into my account and changed the password, as well as cancelling the phone number removal and undoing the email addition. Is there anything else I should do? (Other than just close my Outlook account and use Gmail like everyone else.)

PLEASE can someone help me open a new account that is not linked to any previous email, phone number or anything???? Please?????

25. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: additional email address, phone number

I am trying to set up a new email address that is in no way linked to my previous accounts. I do not want to enter an additional email address or phone number they can contact me at. WHY????? BECAUSE obviously someone has gotten into my account after a million repeated attempts at changing the password, opening different email accounts just for the sole purpose to open a new hotmail account. It all circles around somehow, and if someone knows enough about you they can hack your account. I don't want to link any email, no phone number. Why can't I just start fresh and then they have no way of getting in period??????????????????????????? PLEASE HELP ME

Question about Outlook Express