What happened?
On 1st September, I received an alert message at 11:54am from my phone service provider (vodaphone) noticing me that my monthly 1GB datahas been used 50% (which is impossble as i only start of my plan this month back then).
Same date at 13:15pm, 85% of the 1GB monthly data has been used up.
Same date at 15:18pm, 100% of the 1GB Monthy data finished. ---> this crazy speed usage situaton has happened continuosly until Thursday ( 5th September)
Reason of Excessive 3g usage
I was asking help from vodaphone's technical staff, unfortunately, the problem was not FOUND until Wednesday night (4th Sep) when i log into my *** Email address is removed for privacy ***emal.
I found out: The email ( containing 25MB of photos )that I tried to send on 29th August 2013 to myself from my iphone's hotmail app was sent 77 times from my phone non-stoply.
At first, I was just trying to send the photos from *** Email address is removed for privacy *** to *** Email address is removed for privacy *** ONCE!
and it ends up sending 77 times. I've been to the apple store, and the techinical department clearly states it's HOTMAIL's problem. Not the iphone's problem.
(I did up a calculation: 77 emails from this error!!!!!)
55 emails with a big size of33.60M (each) = 55 x33.60 =1848 MB
22 emails from *** Email address is removed for privacy ***
Answering your questions
The error message of the 22 emails from postmaster
“
Delivery Status Notification (Failure)
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
*** Email address is removed for privacy *** “
(I think the email account is too full to fit in the continuous incoming 33.6 MB email. )
The 55 emails from my email account is a normal email.
Just too many. no special error message !!!!!!!!
What I want you to help
1.Apple staff told me that if I activate my hotmail account in my phone again, the email will be still there and being sent continuously. PLEASE help me to solve this problem.
2.Can you please provide me a written document showing my excess 3G data is due to “HOTMAIL”’s problem. Not my own intention to use that much to send the same email. They are not asking for very formal documentations. BUT just an explanation so that I won’t be charged crazily ($400 Australian dollar)
Please note: I dont know the IP Address of my iphone , and I have attached some photos to show you what happened as well as the APPLE STORE' report.
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