computer plus hotmail problems were supposed to be solved by repair person(charge $150) but now are worse than before!  Also the security you sold me only working part time.  Help please, by phone if possible 419-636-3092

there used to be a 'send text to phone' button in messenger. Where is it now?

 

This question has nothing to do with any particular phone or computer. DO NOT tell me to  contact the manufacturer.  MICROSOFT is the manufacturer of messenger.

I have tried to regain access to my old email address since thursday last week. Microsoft said I have to prove who I am.  I have been passed around to every number they have I even paid $89.00 to someone at microsoft last thursday night to phone number 1888-930-4867 MIcrosoft support He clean out the virus (he said) and would try to transfer contact from old email to new email. .  I have filled out questionaire at micosoft support gave recent email, favorite teacher, and I am still blocked

 

I can forward a passport picture, drivers lic, and birth certificate to verfiy my ID  just give me a fax number.  I am 70 yrs old and this is the worst customer service

i have ever encountered    I WANT TO REGAIN ACCESS TO MY OLD EMAIL ADDRESS ....TWO YRS AGO SOMEONE HACKED MY EMAIL AND I DIDNT HAVE TO PAY A DIME NOR DID IT TAKE A WEEK TO RESTORE ACCESS TO MY EMAIL     How come bad people can get in and I cant?

I have tried to regain access to my old email address since thursday last week. Microsoft said I have to prove who I am.  I have been passed around to every number they have I even paid $89.00 to someone at microsoft last thursday night to phone number 1888-930-4867 MIcrosoft support He clean out the virus (he said) and would try to transfer contact from old email to new email. .  I have filled out questionaire at micosoft support gave recent email, favorite teacher, and I am still blocked

 

I can forward a passport picture, drivers lic, and birth certificate to verfiy my ID  just give me a fax number.  I am 70 yrs old and this is the worst customer service

i have ever encountered    I WANT TO REGAIN ACCESS TO MY OLD EMAIL ADDRESS ....TWO YRS AGO SOMEONE HACKED MY EMAIL AND I DIDNT HAVE TO PAY A DIME NOR DID IT TAKE A WEEK TO RESTORE ACCESS TO MY EMAIL     How come bad people can get in and I cant?

I have been on the phone with Apple and they cannot figure out why I cannot receive a verification notice for Facetime on my hotmail account.  They
suggested I write you to see if there is something blocking the notification.

I received an email that looks like it is from my daughter, has her name on it but it is not her email address, how do I inform her that maybe her email, name has been hacked? (or what would you call it?)

Is it best to call her on the phone?

I have now created a new hotmail account.

I could not log into my previous account as my answer to the security question about my Australian phone number was not recognised. (it did not exist!!!)

MS Help  eventually sent me a new password but I still had to answer the security question about my Australian phone number which still does not exist!!

As I am now logged on via this non-existent phone number I am confused.

I have tried entering my phone number with and without area codes and spaces, also my mobile number but alas Australia is no longer recognised.

 

MJH Noosa.

It appears Hotmail has changed format for "contacts" -  when I click on one of my contacts, I cannot find the information (addresses, phone numbers) I've stored on Hotmail.  Where do I find it now?