Hi,
I have an email address @homecall.co.uk with live. Worked for lots of years 'till the computer crashed. Windows OS was reinstalled. From then on my @homecall.co.uk address required verifying via an email sent to homecall.co.uk. It was ages before I realised
the mail was going to the very old address at Pipex which I did not have the username/password for.
I tried lots of things many times before realising where the verification email was going but eventually created an alias live mail in the live homecall.co.uk account thinking the verification would go there and I could open it. I also assumed the address book
would contain all my addresses. No such luck. So I made the new alias the primary address with no luck there either.
Now I found the secondary address which is the homecall.co.uk would not become the primary address until it was verified and when I try to sign in with it I am informed it doesn't exist. Stalemate.
Eureka! My partner discovers the very old Pipex username/password and we can access the homecall.co.uk account where the verification emails have been going so I send another one, click on the link and it takes me to a sign in page. I try signing in with the
homecall address but it tells me no such account exists. I can sign in with my live primary alias and my homecall secondary alias is there still with the verify request. I try copying the link into the address bar with the same result. Have tried quite a few
times and have even waited 24 and 48 hours with a hope something would happen. No luck there.
Sorry it is a long winded , complicated explanation. Can anyone help please, SS
12. November 2013 · Write a comment · Categories: Uncategorized · Tags: address book, homecall, Pipex, Username/password
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