Honestly I'm about ready to give up on trying to use Outlook.com. I can't believe it can't do a simple thing like connect to a Yahoo Plus Email Account that Outlook Express 15 years ago could and Live Mail can. I've read through the other helps and it appears to be a common problem that's been going on for almost a year.
1.) The error I am getting is: We couldn't sign in to your POP3 server. Please make sure your username and password are correct.
2.) The email address (username) does have an underscore in it but I have also tried my other account that does not.
3.) The password only has letters and numbers in it and is between 8 and 12 characters.
4.) My yahoo account is a plus account
5.) As I said I can connect to the account just fine with Windows Live Mail and actually at first tried importing the account and messages from Windows Live Mail.
6.) I have tried both the plus.pop.mail.yahoo.com and pop.mail.yahoo.com for the pop server.
7.) For the username I have tried both the name and the *** Email address is removed for privacy ***
8.) Yes I'm sure the password is correct.
Basic Settings in Outlook.com
Name = my name
email = *** Email address is removed for privacy ***
POP3
Server address = plus.pop.mail.yahoo.com
Port=995
Require a secure connection is checked
Leave messages on server is checked
Username= my_name
Password = 8 to 12 letters
SMTP
Send email using your provider's server (recipient will not see your Outlook address)
Server Address = smtp.mail.yahoo.com
Port = 465
Requires a secure connection (SSL/TLS) is checked
Use the same username and password to send and receive email is checked
from original thread.......
Alix Xedjhidee M. replied on
Hi Everyone,
I am glad to know that some users who are having problems adding their accounts to send and receive in Outlook.com has been resolved. For others having the same issue, please create a new thread so a Moderator can hadle your concern directly and manage your thread easily. If you have already posted some information that are needed to resolve your concern, please add this thread on your new post for reference.
We look forward in seeing your post in a new thread.
Thank you,
Alix Xedjhidee
ORIGINAL THREAD: "We couldn't sign in to your POP3 server. Please make sure your username and password are correct."
I am still unable to sign into my sbcglobal.net account. Why it stopped working after doing so for months is a mystery. I had not made any changes to any settings. I have been following the original thread and have created this in slim hope of getting the problem addressed.
The ball is in your court Outlook - why not fix this issue, like now!
Incoming Settings
username: emailaddress
password:xxxxxxxxxx
pop3 server: pop3.live.com
security type: SSL/TLS
port: 995
Outgoing Settings
smtp server: smtp.live.com
security type: STARTTLS
port: 587
require sign in box is checked
It connects and seems to work for about 2 minutes and then when I chose the email app, it comes up saying connection problem. Also, it doesnt seem to be informing me when an email has reached my inbox even though i have notifications set up. Please help.
Cheers
I recently set up my mail service for my custom domain through domains.live.com. After configuring the account and sending some test emails through the outlook.com website, I attempted to configure the account through an email program on my computer. I am using the recommended settings for the client and am able to properly send emails but when I go to receive them, I am getting an error message about my password not being received by the pop server: "Sending of password did not succeed. Mail server pop3.live.com responded: POP3 server failed to process your request." I am assuming this is due to some bad configuration on my part with the pop server - be it my username or password.
The configuration details I am using are below:
Incoming settings:
username: *** Email address is removed for privacy *** (username I use to access outlook.com)
password: (password I use to log into outlook.com)
pop3 server: pop3.live.com
port: 995
security type: SSL/TLS
Authentication: Normal Password
Outgoing Settings:
SMTP Server: smtp.live.com
Port: 587
Security Type: STARTTLS
Authentication: Normal Password
Again, I can send email properly through both the web client as well as the desktop client I am using. However, I am only able to receive mail through the web client.
Is it an issue with the custom domain or something else?
Thanks,
Jeff
I have been having problems with not receiving e-mails onto my HTC Wildfire phone for the last week - for some reason they have just stopped. They have been working fine for the last year.
I have deleted requirement for https as answer to a previous question by someone else.
I have deleted and re-registered my account and it makes no difference.
I have discussed this problem with Vodaphone and they have checked out and confirmed no problem at their end and believe it is a problem at the e-mail server end.
Help!
On HTC Hero phone, used POP3 server: pop3.live.com (port 995), but get warning that incoming server doesn't support ssl
Any other solutions? GMail and Hotmail apps work OK, but Mail will not
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