Outlook.com hacked/sending spam help required please

12. November 2013 · Write a comment · Categories: Uncategorized · Tags:
Hi,

I'm hoping someone can give me some help with my outlook.com/hotmail email account.  

My account appears to have been hacked to send out spam to my contacts, and also some addresses that I do not know.  I found out about this on 10/11/13 when my friend text me to say she had just got a suspicious looking email from my address, I logged in and there were no items in my sent box, however my inbox had about 6 messages from postmaster saying undelivered, I could see from these bounced ones that they had been also sent to my contacts and several others.   The email appeared to have an attachment re.eml (obviously didn't open it, and advised my friends not to if they got it either), and also contain a link, something about 'recommend adobe and deonoffdelights' or somesuch.  All my other emails in my inbox and folders appear untouched, nothing deleted either.

After this I changed my password, have run malwarebytes, spybot search and destroy, windows defender, microsoft malicious software removal tool and have always had avast antivirus running, none of these program scans picked up anything infected, so I assumed that was the end of it.  I have not used any public computers to access my emails either, only my home laptop where there is only me there anyway.

However yesterday about 11.15GMT I got another mail from postmaster in my inbox as a delivery failed notification to an address I don't know of, again with the same re.eml attached and the same message that I recommend the link in the email.  I changed my password again, but have had the same email again.  (though again looks like just one attempted to be sent).

Could anyone please advise on what my be happening here, as changing my password and security details does not seem to be working.  Is my account/email address infected somehow? Or are these emails i'm getting in my inbox as delivery failed notifications from postmaster just a delayed reaction from the original hack on 10/11/13? I don't really want to use my email at the moment if its still compromised.

Any help would be greatly appreciated.

Many thanks,
Matt

Not receiving postmaster emails

18. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hi,

I have an issue with my hotmail account when I send an email to an incorrect address to my company, I do not receive a postmaster reply back saying it was undeliverable. Nothing shows up in my Junk Mail either. In fact, I get no response at all indicating that the email had sent successfully but I know for a fact that this is not the case.

When I send to the EXACT same non-existant email account from my gmail account, I get a postmaster reply from my company's domain.

I have confirmed that the email from my hotmail account is received by our mail sweepers and can confirm that I can see a response from our postmaster leave our mail sweeper (headed to hotmail).

I have also tested sending to an invalid gmail address from hotmail and can confirm that I received a postmaster reply back advising as such.

This seems to be a localised issue with my company's postmaster response and hotmail blocking it.

Is there someone out there that has encountered a similar problem?

Thanks

A

postmaster.live.com

23. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi, I have problems with the site of postmaster.
In fact I am trying to connect to Smart Network Data Services (postmaster.live.com/snds) but it isn't reachable.
Could someone help me?

postmaster returns and unformatted emails

31. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , ,
  1. My hotmail keeps sending postmaster returns to emails sent to me. Why is it not delivering emails to my inbox but returning the email as postmaster undeliverable?
  2. And old emails that are within my email used to look clear. now they have the littel v's collecting on every line. the formatting has gone

why does my emails not send post master keeps sending them back to me

22. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
when i email someone postmaster sends me a message saying my message has failed what am i doing wrong help 

When I try to respond to a question (to Windows Answers), my email is rejected by the Postmaster. Why?

24. October 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , , , , ,
Several weeks ago, I posted a question regarding inability to print some (not all) emails. I have had several replies, mostly requesting further information. Each time i have attempted to provide a better explanation, my email has been rejected by the "Postmaster" even though I have utilized the link provided (to "Windows Answers". ) Extremely frustrating, to say the least, in that some of the responses have been quite lengthy. Why does this happen? And more important, how do I get my message back past the postmaster?

Dave Lewis

I typed in the wrong email address and postmast sent it back. How can I re-send it. HELP, Thank you, Illinois swimmer

22. September 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
If there is someone who can help me I would so appreciate it.  I typed a very important email today however I got ONE letter mispelled in the address and the postmaster marked it a failed in notification to me.  How can I re send it?  I am not computer literate, and I do not care, but this email must get out.  Thank you to who ever responds.  Kind regards,  The Illinois Girl Swimmer

Why when I only use 2/3 emails daily do I get told I have exceded my limit and I need to click a link to restore the system. Is this a scam?

12. September 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , , ,
This has happened several times recently. I DO NOT click the link, I have forwarded the "mail" to the address shown. It has not been delivered, postmaster failed. I have been able to shut down then reboot and all seems well, perhaps a bit slow, then next day the problem recurs. Is this a scam?
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