Question about Outlook Express

I need to recover my old email address which is *** Email address is removed for privacy ***. I used it long ago, probably two years ago. The last time I had the password to it was July of this year. But for the months of June and July, I was receiving emails that my account was having suspicious activity. I always filled out the little forms I was given to verify it was me. But yesterday, I attempted to log into my hotmail account and forgot my password. After resetting my password, I was told that my account had been temporarily blocked. Now I know this whole shindig. I've done the account form before and it was successful. That was earlier this summer. I got it back no problem after an account investigation. But yesterday, I filled out two account investigation forms and they both failed. I don't know what the deal is. I've had the email so long that I hardly remember what my old passwords were. Basically, the only solid evidence I have that I'm the owner is who I sent emails to. I had a long distance girlfriend during the time that I used that email often, and if an agent can talk to me, I can pretty much tell them all kinds of details about what happened and what was said in the emails that we exchanged in the last couple weeks of our relationship. Is there a number I could call to explain my situation? Because I can prove that I was the owner of the account, but not through the information that they take from you in the forms. This is going to sound dumb, but when I was younger, my parents drilled it into my head not to give out my personal information. So when I would sign up for email addresses, I hardly used real information because I wasn't thinking long term. I know that on this email account I probably lied about my birthday because most emails won't sign you up unless you're over 18. I am over 18 now, but when I made it I wasn't. It's very complicated... Thanks in advance for the help.