Outlook will not load my Profile/Brian

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Just bought MS 365. Entered profile data to set up outlook. But when I go to log in the blue Outlook icon churns away saying 'loading profile'. then ends in an error message saying " The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." Can't get into profile to reset even using admin. either

Any suggestions,

Brian. 

Outlook 2011: Lost all profile data when I added a profile

30. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , ,

A friend of mine wanted to use an Exchange account additionally to his normal profile (POP3 email, calendar etc.) in Outlook 2011.

He said he just added and configured the profile. When he re-openend Outlook 2011 the old profile and all data was lost.

I searched the harddisk, but there's only the "fresh" profile data files of the Main Identity in the Documents/Microsoft User Data folder.

What did happen here? Is there a chance he can recover the data?