I am having issues enabling content from third party networks in Outlook.com

When in Settings, I click on Content from third party networks.

The systems shows that my Facebook and Twitter accounts are connected.

However, it tells me that "We couldn't find any public information for you on Facebook."

I have checked my privacy settings in both Facebook and Twitter and they are configured to allow look-up by email address. The settings on those services are exactly what is prescribed in the Outlook.com help documents.

Can you please help?