Unable to search on Contacts for known name + unable to construct Contact Group lists

21. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,
Have MacBook Pro and work off an exchange server (Rackspace). 

Just recently I can no longer search Contacts for known contacts; nor can I build Contact Group lists.  I was able to do both until last week.  And of course this makes it very difficult to construct a mass email for an announcement (eg 750 names)--essentially I have to write in each name vs simply pointing and clicking.

Note Rackspace confirms that problem is local--eg they could search my contact list from their end.

I should also point out that I've Microsoft Office folks have 2x know over the past month worked on my Outlook manually for problems with stalled Outlook.  The problems I outline above resulted only following working with Microsoft last week to correct frozen Outlook.  I called today and they now refer me to this portal, because I "work off an exchange server".  All rather frustrating.

Pls advise . . .

Thanks.

SAS