I need help getting into my blocked Hotmail account from a live person that can help me as I keep getting trapped in the automated Recovery system. Everything I have tried that has been suggested in the que/ans forum has not worked......end up back in the "circle".  Surely there is some way to get around the automated system and have a real person help you........isn't there???   I am old, like your Grandmother, and not computer wise enough to get along with just hints! ha    Thanks, Happy

I had this issue a couple of days ago, but I don't know why or who? Has my account been hacked?

Also, I've tried everything to get it unblocked, but because I set up the account in the last century, I'm not even sure there were any security questions set up at the time and what my answers were. I can give all the answers about who I've sent mail to and had mail from, contacts etc but I need to speak to a real person!!!