MAC restarts when installing Ofice 2011 for MAC

17. November 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , , , , ,

Trying to resolve an issue with Outlook I was advices to remove Office 2011 for MAC completely.

I'm on OS 10.8.2 and the Office 2011 version I'm trying to install is 14.0.1.

I removed all the MS componets manually as per the instructions. (licnce key, preference, fonts, application, user data, etc.)

Tried instaling - MAC restarts when I'm about 20% the step of writing files.

Researched and found dvice to do safe boot, verify disk permissions, ect. etc. - followed all these steps.

Restart and try again - same result.

 

The DVD is the original MS DVD and I tried it on a different MAC - works fine. I have more than enough space - I allowed the report to be sent to Apple but can send this separately.

Tried to revert to a saved (zipped) version of Office 14.2.3 (this was originally installed but was adviced to go back to 14.1.0 to resolve issues) but this version now has the same problem as installing from the DVD.

 

Any suggestions?