I can not log into my xxx.msn.com email account. I have filled out the reset request form twice and it has been returned with not enough information. I have had the account for 15-20 years and I don't remember some of the setup questions. If you could let me know what the security question was, I could provide the answer. It just ask for the answer, doesn't give the question. I answered all other questions except for subject lines, which I do not know.

Please advise

 

I received a text message proporting to be Microsoft giving me a password reset 7 digit code.   I also received a "Twitter" reset request in my hotmail account. Since I never requested a password reset and do not have a twitter account, what is going on?