Windows Live Mail FAQ
When I attempt to read Microsoft mail, I am prompted to enter a password for my SBCGLOBAL account. ( I loaded this as a Microsoft account before Outlook came along). When I do so, the system tells me that is the wrong password. Eventually it sends me off to another page where I can only log in using my Outlook account.
I try to correct this (delete or add or change the SBCGLOBAL account in my account aliases but it is not listed there as an alias. And, I cannot add it as an alias.
When I try to add the SBCGLOBAL account as an alias, Micorsoft tells me the account already exists--I know since it is mine.
Do I just need to close my Microsoft account and start over?
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