I have an expired card listed in my account and I cannot replace it because it states that it's attached to existing services. I look and the services it is attached to are all ones I canceled a long time ago.
Below is a screen capture of the issue. I cannot change the payment option because they are canceled. How do I just get these two services and the card ending in 5953 completely removed from my Microsoft account since they are all either canceled or expired? I already signed up for the Xbox Music yearly subscription, so the monthly one in the attached image can safely be removed. I don't see any option to remove the subscriptions myself.
Thanks!
Recent Comments