I have noticed some users are repeatedly reporting that someone/something is sending emails using their hotmail accounts regardless they have changed passwords.. Is there any kind of security breach in hotmail account? Spam outbreak?
Hi,
Last night something happened with my e-mail outlook account which I actively use. I'm not sure if it was an accident or a security breach. Around midnight I got several e-mails from Microsoft security asking me to verify my account and saying also if
I didn't asked for the confirmation to cancel it. So I did. Then it sent me some security codes saying if I didn't ask for them to change my password. So I did. When I changed the password, it opened the overview data page. It showed me some other information
entered in my account that wasn't mine.
I got scared that someone hacked my account. I still had access to my inbox because I didn't shut down the original window of my browser. But when I tried to enter to my inbox using another tab in my browser, I couldn't. It would send me on that page
with that information that weren't mine.
The weirdest thing was that in a taskbar was a notification “Microsoft Confidential” in red letters. Meanwhile Outlook popped out a message saying that outlook was updated and to refresh my browser. I still saw my inbox in one window and data info in
other browser window. Next I did is to delete all my e-mails thinking that if I shut down the window with my inbox I wouldn't be able to access again. I was trying to log in again in a different browser, but the new password that I set wasn't working and I
was thinking what the heck now. Then I tried to use my old password and it worked.
Everything is OK now. But the thing that got me thinking is that I had another e-mail account and my phone number in security section in case someone tried to hack my account to protect me and nothing came on my mobile saying that someone is trying to
take over my account.
Can you tell me what happened? Was that a security breach or technical problem from outlook.com? Did someone somehow taken my mail as a primary address? What can I do to prevent this?
I am writing this email after speaking with Microsoft Customer Support regarding the recent security breach of my msn.com email account. We have gained control again of the account.
My concern is that I became aware of information in the inbox that could compromise my identity, i.e. identity theft, and other possible concerns such as payment and security information being available to the hacker.
My son, who is an IT professional pressed that I should request a "security log" from Microsoft to determine the nature of the breach and to assess the threat. I was able to confirm with the Customer Support technician I spoke with this morning that I could email *** Email address is removed for privacy *** and a security report would be sent to me in 24 hours.
I appreciate the wonderful service I have received from your company. It appears that your security team recognized the breach and took steps to limit the hacker's access. I am tremendously grateful.
The timeline for the events, gauged by activity in sent mail and the inbox, is that at approximately 2:53am on Friday morning the 26th of July the first spam message was sent. My son recognized the threat at around 7pm on Saturday the 27th, having received a message, and at that time we attempted to log in but needed the code to do so. My wife was out of town so it took till Sunday to regain access to the account, where upon we changed the password and began our review.
Please furnish me with a security report that covers this time frame and any attempts to access my account in the days prior.
I was asked to create a post in this forum about the request. Please respond...
My concern is that I became aware of information in the inbox that could compromise my identity, i.e. identity theft, and other possible concerns such as payment and security information being available to the hacker.
My son, who is an IT professional pressed that I should request a "security log" from Microsoft to determine the nature of the breach and to assess the threat. I was able to confirm with the Customer Support technician I spoke with this morning that I could email *** Email address is removed for privacy *** and a security report would be sent to me in 24 hours.
I appreciate the wonderful service I have received from your company. It appears that your security team recognized the breach and took steps to limit the hacker's access. I am tremendously grateful.
The timeline for the events, gauged by activity in sent mail and the inbox, is that at approximately 2:53am on Friday morning the 26th of July the first spam message was sent. My son recognized the threat at around 7pm on Saturday the 27th, having received a message, and at that time we attempted to log in but needed the code to do so. My wife was out of town so it took till Sunday to regain access to the account, where upon we changed the password and began our review.
Please furnish me with a security report that covers this time frame and any attempts to access my account in the days prior.
I was asked to create a post in this forum about the request. Please respond...
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