When I try to log on to my outlook e-mail account the system says I need a security code because I have access to "sensitive" material. I don't know what that means. I am a retired widower with no need to access "sensitive" material. I have had this account
for ten year.. This has happened three or four times. But when I get the security code the system won't accept it. Finally it allows me to log in with my password but it warns that I will be subjected to this procedure again in a few days. I am afraid I will
be blocked from my e-mail account. Please help me avoid this extra obstacle to my log in and to avoid being blocked from my account.]
please respond to *** Email address is removed for privacy ***. Thank you
Hi,
When I sign in to my outlook account it asks for a security code. A code is then sent to an alternate outlook account of mine however when I type in the code it says it is incorrect and then it says I have 4 days (yesterday 5 days left etc.) left until a code is needed to sign in and then I received another email to the alternate account with another different code. This has happened a couple of times with different codes and I don't understand what I am supposed to do?
Thanks for any information
Hi,
When I sign in to my outlook account it asks for a security code. A code is then sent to an alternate outlook account of mine however when I type in the code it says it is incorrect and then it says I have 4 days (yesterday 5 days left etc.) left until a code is needed to sign in and then I received another email to the alternate account with another different code. This has happened a couple of times with different codes and I don't understand what I am supposed to do?
Thanks for any information
The telephone number listed on my account is outdated. When I try to change it, as well as other pertinent information on the account (i.e. it's time for my annual pymt) I receive instruction that for security reasons they first need to text or call me with a security code.....but of course I don't have that telephone number anymore. When I call Microsoft, I receive a recording that tells me I don't have access to customer service (SIGH).
Since sometime last week, maybe Thursday, I forget when, SkyDrive has been asking me a LOT for a security code, each and every time I log into Windows. Why??????? It NEVER did that before, and I doesn't do that at home. This is becoming a huge PITA!!!
When I get to work, I've got a lot of important work related tasks to attend to, and bothering with this nuisance is a huge pain. I'm honestly questioning the usefulness of a cloud based solution that will not save the security code I gave it previously, always
asks for a new one, because it NEVER ACCEPTS THE ONE IT GAVE ME THE PREVIOUS DAY!!!!!!
On about four occasions in the past week when n I try to sign on to my outlook account microsoft tells me I must have a security code because I have access to "sensiitive material." I then get the security code over my phone or from another e-mail account and submit it. But Microsoft does not acccept it. The system does allow me to sign in temporarily but warns me the same thing will happen in four days This has already happened four times in the past 10 days How can I get the system to accept the security code?. I am afraid my account will be blocked unless I can do that..
Please respond to *** Email address is removed for privacy *** or *** Email address is removed for privacy ***
thank you for your previous help.
Robert Shogan
Hi,
I am being harassed for a security code, but the code is being sent to an email address other than mine.
My email address is *** Email address is removed for privacy ***, but the security code email address is *** Email address is removed for privacy ***.
That means I can never update the secuity info because I can't receive the code.
There doesn't appear to be any way to fix this at my end.
Can you help?
Hi,
I need help unlocking a hotmail account. The standard reset password is not working as one of the two alternate email addresses is no longer in use - and that is the only option I am offerred for the security code when resetting the password.
I have also tried the automated unlock process and have not been able to provide information to unlock the account. Have also raised a support call with microsoft support and have been going round in circles for the last week or so. The suggestions
have all already been tried.
Can anybody please help?
Kind regards,
ed601601.
When I try to sign in to my email, which I've been using for almost a decade it tells me this:
It looks like someone else might be using your account
To help you – and only you – get back into *email*, we need to verify that it's yours.
It then asks me how I want to receive my security code, I picked the option to send it to my other email but I haven't got the email with the security code yet.
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