Having just spent 40 minutes on the phone to 3 diffrent Microsft support people, I have been told to post my issue on this forum and someone from Microsoft will help me.
When I try and log into my Microsoft Account, I get a message that says it looks like someone might be using your account. So i click "next" and attempt to request a security code. I have the option of text or email. Text doesn't work as I input my landline and not mobile number when i set up the account, ut when I select email, it brings up an email message to say, the service is unavailable please try again later.
I have tried the third option to verify my account which requires a form to be filled in, but all I ge in response to this, is a password reset and when i try an log in, I still get stuck at the security code screen.
I an using IE and have tried diffrent computers, iPhone, Blackberry etc.
Any help is appreciated as I don't want to lose my xbox live gold membership and Gamertag by simply opening another account.
Thanks.
I just installed Windows 8.1 on my PC. Everything went fine but when I am being asked to verify my Microsoft account I can't get the security code. Windows told me that the security code was sent but when I looked in the Inbox, Spam- and Deletedfolder, I didn't find the security code. A few weeks ago I installed Windows 8.0 on my Laptop and used the same E-Mail and it worked! How do I get a security code sent to my Hotmail account?
When I am away from home, particularly in a foreign country, I have been unable to receive Microsoft assigned number security code, as it is sent to my home number, or an alternate email address, neither of which work, and I do not want to have the code sent this way, nor to a mobile phone, or other phone number.
I need an alternate method of identification, such as my birthdate, or a previously agreed to numerical code I could enter. How do I set up that option?
Recent Comments