security code

security code issues

02. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security code, Security Code Issues

I followed the instructions for the security code using an alternate email address. I received the code, 20 mins later, then tried to log in. I got the same page requesting the same information. Like a dummy, I filled in the alternate address again. I now have another code and still get the same page requesting the same info. Now it has already been established who the dummy is and this dummy needs help. I still get the same message and I now have 3 codes and still can't get into the account. What now??

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: my yahoo, security code

Hello,

I am trying to change my security code on hotmail and it is supposed to send it to my yahoo account but I did not get the security code to my yahoo...I have tried this several times but I did not get the code and I end up getting this page

We have a waiting period for the updates to take effect. On 10/23/2013, we'll delete your old security info:

*******@yhaoo.com

Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates.

I need to change some of my info but I can't.

I would appreciate your help.

Thank you

unauthorized access to microsoft account

01. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft account, security code, unauthorized access

Over the last few days, I keep getting emails saying "here's the security code you requested", clearly someone is trying to break into my account. I don't know what service they are trying to get on to. I changed my password, but am not sure what else I should be doing. Your suggestions are greatly appreciated.

"If you didn't request this code, someone might be trying to use your account. To protect the security of your account, we recommend that you sign in to https://account.live.com and change your password."

Hotmail security code

30. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account address, Hotmail Security code, security code

Original Title : HELP PLEASE

Windows are asking me for a security code which I dont

have & are denying me access to my hotmail account.

They keep telling me they have written to my back- up

account address, but nothing is arriving at that address

PLEASE SOMEONE HELP : I AM OLD: NOT TECHIE

SAVVY I do understand the need for security but this is

ridiculous!I dont understand why this is happening to me

& would just like to SPEAK to Technical Support now

fionaskene@hotmail (blocked)

*** Email address is removed for privacy ***

Security Code Requested But No Security Code Sent To Use

29. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security code

I get this message "Call us overprotective, but..." and then asking for a security code. I have tried having a code sent to both my phone + email but no code is ever sent. Now I've been told that this is the last time I will be able to postpone entering a code. I am about to be shut out of my email because I can't provide a code.

Outlook doesn't appear to have any real customer service, just this community forum - which is not a replacement for knowledgable people trained to resolve issues.

Windows Live Security Dilemma

29. September 2013 · Write a comment · Categories: livemail · Tags: Microsoft account Security info, Microsoft Team, security code, security code messages, Windows Live Security Dilemma

I've been receiving messages from the microsoft team (subject: Microsoft Account Security info confirmation) about someone with another email getting a security code and it's happened quite often with the same email. I change my passwords but still continues and just today another message saying they've changed the phone number details. I go to update my security settings and aparently I can't access my security settings with my email and password but that of the one featured in the security code messages from the micosoft team.

This is a dilemma! Anyone out there that can help me with some advice or processes to get my account security back into my own control. I have no idea whether it's a technical error or if someone really is trying to hack and steal my account.

Security code to my email account.

29. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Microsoft customer service agent, phone number, security code

I was asked to provide the security code when I log in to my email account *** Email address is removed for privacy ***. I was asked to update my new phone number however I couldn't update my new phone number as I disconnected it when I left country. I plan to go back to the States sometime end of this year or early of next year. By then, I would contact Microsoft customer service agent to update my information. But before that, I couldn't afford losing them as this email account is my primary one I use it everyday. It is very important to keep my account current. Today I chat with a live microsoft customer service agent about this issue and explain my concern and he suggested me to post my concern to the community and someone will contact me and help me with any options I could have. Also I have alternative email account(*** Email address is removed for privacy ***), I couldn't access them because I forgot my password either. Could you also help me with that?

I appreciate it very much if someone could help me with this issue shortly.

Thanks again for help.

Henry Huang

Email: *** Email address is removed for privacy ***

email has been blocked and there is no way i can get the security code for it

28. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security code

my email ( *** Email address is removed for privacy *** ) has been blocked but i forgot the password to the email that the security code gets sent to. ive filled out the questionnaire many times but because ive ever only had one password, haven't sent an email in years, never made a new folder and never had billing info on it so when i get the email to get the code it says i dont have enough information on the questionnaire. also i think its been hacked please help if i dont get the email back ill lose a lot of important stuff

Was prompted to request security code and got call back from Jose Bohl. Is this legit?

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Jose Bohl, security code

Outlook prompted me to request a security code to sign in, but the number that called me with the code showed up as a person's name: Jose Bohl. Was this an attempted hack? If it's legit, please someone ask Microsoft to use a better identifier. It is is a hack, where do I report it?

Wrong email address on request for security code

27. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security code, Typographical error

The email address they want to send my security code is not mine, and it looks like a typographical error - one of the letters in the email address is missing. I can't change it - for all I know they may have sent the security code there!

I emailed some Microsoft support team, with a description of the problem, and they sent me a list of phone numbers to ring ....

The person I rang said Hotmail doesn't have telephone support and sent me an email with a link which supposedly should be able to help - couldn't figure it out, so submitted feedback AGAIN outlining the problem.

No response.

I have had this email address for over 11 years and it is really annoying as I figure after today I will not have access to it any more.

I really haven't got a clue what I am supposed to do, and I have no idea how to contact someone who can address this issue.

Question about Outlook Express