Re-gaining access to your outlook email address when all security features have been altered by someone else.

03. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Is there a way to re-gain access to an outlook email address you have had for 10+ years when all the security features on the account have been altered by someone else? I have tried the reset password link several times and have gotten the message that Microsoft was not able to verify my identity so I don't know what to do next but need my account restored as it is linked to my work email.  

Re-gaining access to your outlook email address when all security features have been altered by someone else.

03. August 2013 · Write a comment · Categories: livemail · Tags: ,
Is there a way to re-gain access to an outlook email address you have had for 10+ years when all the security features on the account have been altered by someone else? I have tried the reset password link several times and have gotten the message that Microsoft was not able to verify my identity so I don't know what to do next but need my account restored as it is linked to my work email.