security info

22. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info

This security info ensures you can get access to your account, even if you forget your password. You can manage this info and your two-step verification settings on the security info page.

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Edit security info

Quiero editar la pregunta de seguridad que siempre se podia ver pero ahora sale este numero celular o algo parecido que no se puede cambiar y yo no puse ningun numero . Como se borra?

Receiving security emails for another account.

21. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info, security information

This morning I received a few emails for another email address the first of which was an email to verify the account and the second was confirming the security information they had added to their account. The third let me know the security info added was going to be removed. I just am not sure why i'm receiving these emails.

Forgot password to account and security info too old. Can’t fill out forms

19. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info, security question

I am unable to access my Hotmail account with the password I set and have been using, it might have been hacked by someone.

My security question that I set several years ago and still know the answer to is not accepted which leads me to believe that the account has in fact been hacked.

I contacted the Billing Support to cancel my Office 365 sub and they were able to fortify me through a text (I have my phone number on the account, but not as a verified security proof (so I can't use my phone to access the account)). So with other words - I can prove that the account belongs to me.

Thankful for your help.

Kind regards,

Micaela

how to cancel security info erase

18. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: GOOGLE CHROME, internet explorer, security info

I accidentally erased my security info. it says i have 30 days until it erases. i called xbox customer service and we tried erasing the cache and cookies on iphone safari, google chrome, internet explorer, and fire fox. nothing worked. im stuck in a lop thow. it gives me the option to cancel, but i click it and it brings me back to a page saying i need a verifacation code. i click next and it sends the code to my email and i put the code in and it brings me right back to the page saying i have 30 days until it is all erased, this repeatseverytime we try. we tried that on all the browers i mentioned earlier. the same thing happens on all of them. if anybody could help please do.

when I updated my security info it showed an email address that is not mine or one I know – does this mean someone hacked my email?

17. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info, security information

I'm concerned that when I updated my security information on my Hotmail account, an email address showed that does not belong to me or anyone I am familiar with. Does this mean that someone has gained access to my email? If so, will they be blocked out now that I've changed my password?

Email recovery not possible because security info has been changed

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info

My hotmail account has been hacked and all of the security info has been changed. I have used this account for a long time mainly as a secondary email account so I rarely send email from it and i receive considerable amounts of SPAM emails and advertisements so the retrieval questions are virtually worthless to me. I have had this account for around 10+ years so i have fallen behind on updating the security info but i reallym need to get access back or i will lose several important emails from the past.

You recently updated your security info -but still blocked

12. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info, verification

I am stuck on this screen with my *** Email address is removed for privacy *** account and can not get into my e-mails. This problem started last Thursday, August 8 with the 2 step verification process, which is a royal PIA. I never set up this verification process, and have had trouble ever since. Please help!

Microsoft account

You recently updated your security info

We have a waiting period for the updates to take effect. On 9/11/2013, we'll delete your old security info:

ro*****@hotmail.com

‎(***) ***-**07

Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates.

Security Info cannot be changed – hacked

09. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: security info, security questions

I recently tried to sign in to my account but received an error saying that my password was incorrect.

I was able to successfully reset my password, however when I login to my account and try to change the Security Information (i.e. alternate email address, security questions, etc) I receive the following message:

You recently updated your security info

We have a waiting period for the updates to take effect. On 9/8/2013, we'll delete your old security info:

**********@hotmail.com

Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates.

This is NOT my email address (note: I removed the actual email address above for security reasons). I assume it is the hackers who tried to hack me.

Can this address please be deleted ASAP? I am worried he / she can reset my password again as their email address is listed on the account.

Thank you in advance.

30 days wait until I can have access to my account after updating security info as per Microsoft? Is this for real?

07. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account, security info

30 days wait until I can have access to my Microsoft account after updating security info as per Microsoft? Is this for real?

I have just updated a secondary email address as per the request and now when I try to log in it tells me there is a 30 day waiting period.. nothing about 'access to account within 24 hrs.

What is the deal pls?

M

Hotmail Account Compromised – Security Info

01. August 2013 · Write a comment · Categories: livemail · Tags: email id, Hotmail Account Compromised, security info

My Hotmail ID was recently compromised and i did not remember the security questions for recovery.

My alternate ID was changed by the person who did this. I managed to recover my mail id by providing the information asked for recovery. But i was unable to update the mail Id which doesn't belong to me and is added in my security info as my alternate Email id to recover if the password is lost.

Hotmail prevents me to change the information stating that "We have a waiting period for the updates to take effect. On 31/8/2013, we'll delete your old security info:

**Removed for security purposes**

Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates."

My query is if I change my current password will the updation link go to the email id and my account being on risk of being compromised again to the email id of the unknown person in the above mentioned message?

The other person still has access to my email id as my language was changed to some foreign language instead of English after i had it recovered back.

Please reply urgently .

Thanks

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