similar email address trying to change my security code

02. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

A hotmail address that is similar to mine is trying to change my security information. I am getting a security message about 5 times a day giving me a new code and referencing the wrong email address. I am now getting it in spanish.

I am not sure how this can happen and I need it to stop

Why are UK users dumped out of Outlook inbox after answering security and changing settings??

27. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
 have to teach newbies how to use email

When you log out of Outlook/Hotmail/Live there is no link back to email (to maybe login as another user)???????

When you go to your "email settings" there is no direct link back to your email???????????

More recently if you answer a security message you are once again dumped out of your email with no way/link to return

This only seems to affect UK customers (US response says its fine - but it isnt)  but it needs fixing - Its been like this for months & Its totally unprofessional

How difficult is it to put a link "back to email/inbox" on a web page???

Very frustrating when I create a brand new outlook/email account (for a PC newbie), answer the new security question and then dumped unceremoniously in the middle of hyperspace

Have to "Google" my way back into the account - totally crazy