Hi,

I believe has accessed my email account.  I have been trying to get into the security options to remove the secondary email address and change my security information.  I am prompted to enter a seven digit code.  I have requested an email be sent to the account listed in the security section, yet I never receive this email. I know that that account had also been accessed by someone.  Your customer support helped me get the password reset for the account but the security options is still an issue.  Please advise.

Thank you
The junk mail security options in my WLM don't seem to be working.  None of the options result in junk mail in the junk mail folder.
Do I have another indicator set incorrectly?
hello!

i tried to enter to my e mail account on hotmail.com. they were asking me fist a security code that they was sending to an alternative e mail adress. i tried to sign in with that code but it only opened a page with settings and security options. i tried to by modificating them be able to enter to my account but it was worthless. how complicated can it be to get to use my account again? after all it is supposed to be my account. i understand ofcourse that microsoft is trying to unly protect me, but even from myself?
I need to find a solution soon, cause my mail contains valious information respect my work.

with warm regards

Elina Hynynen