I have rung numerous people, spoke on online chat, been all over the microsoft website and found absolutely nobody who can help me, its ridiculous!!!
I have tried logging into my hotmail address but it says someone else is using the email. As i created the email over 8 years ago i cant remember the security question etc, and keeps saying it will take up to 24 hours for me to just get rejected again!
Hello, So a few weeks ago my hotmail account got hacked or something and I couldn't log in with my real password so it told me to reset it I went to do it and it asked me a security question that was awkward to answer like who are your two best childhood
friends which I know who i would put but i cant remember if I put their first and last names or if i put the word and between them or this ->& between them so I couldn't use my security question to reset it so it said we will email an alternate account of
mine which I also don't have the password too since I made it in elementary school and I have the same problem with it. So I filled out a questionnaire to verify that it is me but since like most people I assume I don't use my email to send emails so a lot
of the questions I couldn't fill out because it asked the topic of my last 5 emails and who they were too and things like that. So I went to to call hotmail. It turns out they don't have any human customer service just computerized and they don't do anything
except refer you back to the questionnaire. So I kind of gave up and just try to get everything right with a password on the first time so i wont have to go in my email to rest my passwords for things like facebook, etc. Now today I logged on xbox live and
they asked me to verify my email before I could log in live. So I had all of my stuff autosaved on my xbox but since my email got hacked the saved password didnt work and now I have to go into my hotmail account to get my password. So i'm paying for xbox live
but cant use it. I'm completely at a dead end and extremely irritated. Can a moderator pm me and ask me questions to verify who I am so I can recieve my account back I have my enitre life on that email including bills, bank statements, everything. PLEASE HELP
My cousin is elderly and has received an email from Microsoft that he needs a security code and must get it in 7 days. He has an old Hotmail account and cannot remember the password for his alias Hotmail account ( I don't think he ever even accessed the
alias Hotmail account in all these years). When he logs onto his alias Hotmail account and cannot remember his password he can't remember the answer to his security question either (the name of his pet). And the phone number on his account (a landline, not
cell phone) is not correct because he has since moved into a retirement home. He is panicked and thinks he will lose access to his old Hotmail account in 7 days. How can I or you help him with this? Thank you.
I have received notification from Microsoft that I need to add a security code to my Hotmail email account. However, I set up this account years ago and cannot remember the password for my alias Hotmail account where the security code has to be sent.
I also cannot remember how I answered my security question and the telephone number on the account is no longer valid. I am 65 years old and afraid my Hotmail account will be closed in 5 days. Please HELP.
Hi,
I konw this is not area for this problem but i need to try.
I need help, my hotmail account is haccked, password and security question are changed and there is no way to sign in. Is there any way to fix this problem or in the and to close that account.
Please for help, that was my buissnes account and all my important information are there...
I konw this is not area for this problem but i need to try.
I need help, my hotmail account is haccked, password and security question are changed and there is no way to sign in. Is there any way to fix this problem or in the and to close that account.
Please for help, that was my buissnes account and all my important information are there...
Hi I recently had my iPhone restored and have forgotten my pass code and security question now my account is blocked I have filled in the form but stil they haven't got enough information. I desperately need it back as I have very important documents on
there. Who can I speak to?
My hotmail account has been hacked, I have tried the on line recovery form but the security question has been changed by the hacker and this means the on line recovery will not work. I spoke to the support team and was provided with a link but this returned
an internal server error. The best the support guys could come up with was wait 6 hours and it may work, I am not hopeful.
In the meantime the account has been used to amend my Facebook account and I have no idea what else I am happy for the account to be disabled deleted or recovered but I really need to know it is no longer in the hands of a hacker with access to personal
information.
Any help you can offer would be much appreciated.
why cant msn step up and help , im so sick of not being able to change my security question keeps saying its going to send me a text or call my mobile which it never does , im very upset as some scammers said they were Microsoft and asked me questions
now I don't feel anything I have in msn is safe this is total rubbish why cant yous help me regain my msn to be able to change my security question .ive been on this site before with no help and your links that you send don't go anywhere except this yellow
hand cursor just comes and clicks ,pleaseeeeeeeeeeeeeeeeeeeeeeeeee help me
My altnernative email is no longer active and i cannot answer my security question because i forgot the answer from years of never needing it. I have tried the verification questionnaire but my account has been locked and needs a verification code now.
I have been passed on twice to the private support forum which has basically told me they'll investigate it or make a new email. I have paid preorders waiting on my email with codes on the email. I Need this email back. what can i do?
can't log in my old account as didn't put down the phone number and all that as my phone email still works as i put remember the password. need my old account badly any help would be great. many thanks
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