I forgot everything about that account and i really need it right now because there i have something important in there can you guys please help me recover please!
My account *** Email address is removed for privacy *** has been hijacked.  this is an account that I have never used to send email from although it belongs to me.  I don't know how long it's been hijacked but I do know that i have 2 emails that was sent to this address and the only way I knew is because I received  calls from 2 of the individuals who sent email to *** Email address is removed for privacy *** because i didn't respond so I asked them to forward them to me and sure enough email was sent to this account but when i went to sign in i couldn't when i tried to reset my password i could not use the options listed because the one listed to email password reset is not mine i presume it belongs to the person who hijacked the account as well the security question is not one that i set up or know the answer to so I have no way to retrieve the account please help
Hi

I recently tried to sign in to my account but received an error saying that my password was incorrect.

I was able to successfully reset my password, however when I login to my account and try to change the Security Information (i.e. alternate email address, security questions, etc) I receive the following message:


You recently updated your security info
We have a waiting period for the updates to take effect. On 9/8/2013, we'll delete your old security info:
**********@hotmail.com
Once this is deleted, you'll be able to verify your account with info you have access to. If you didn't make the updates, or if you still have access to the above info, cancel the updates.


This is NOT my email address (note: I removed the actual email address above for security reasons). I assume it is the hackers who tried to hack me.

Can this address please be deleted ASAP? I am worried he / she can reset my password again as their email address is listed on the account.

Thank you in advance.

I had an old email account linked to my new one so I could receive any emails that came through to it. I have not used this account for years and only occasionally checked it to keep it active.

I had received an email with regards to closing down linked account for security.

When I went to try and transfer all emails from my old account I could not remember the password or security questions.

I have tried completing the questionnaire but I cannot supply enough information as I cannot remember.

Surely if the two accounts were linked then it’s clear that I am not someone trying to hack into an email account.

How can I get access to the old account so I can transfer all the emails then shut down the account?

 

My  email account klcv@msn was locked. Microsoft On line safety team thinks that someone just kept typing her email address in error. May have had a very close email. If I have answered all the security questions and nothing seems wrong then why not give me my account back? I've had this emaila address since 1998. I cannot lose all my email because someone at microsoft is just being unrealistic. Not giving my account back has caused me to have to use my husbands email as the contact email and to use my Comcast account,. To date I have not received a valid reason to keep this account locked.  
I've been hacked, and I have more times than i can remember, tried to reset my password but it just wont happen.
I've gone through the process of entering my details, getting an email sent to a secondary address, answering security questions and all sorts.
Cant seem to find any way of contacting windows live directly to see if they can help either.
Does anybody have any idea as to what to do please?