I've been trying to acess my hotmail and the Password and security questions are not working I even filled out a form to verify my idenitey and they said it couldn't be verified is there sombody I can call or any way to retrieve a rest password? I had
to make a new hotmail just to get this question out here. please help me
I have now created a new hotmail account.
I could not log into my previous account as my answer to the security question about my Australian phone number was not recognised. (it did not exist!!!)
MS Help eventually sent me a new password but I still had to answer the security question about my Australian phone number which still does not exist!!
As I am now logged on via this non-existent phone number I am confused.
I have tried entering my phone number with and without area codes and spaces, also my mobile number but alas Australia is no longer recognised.
MJH Noosa.
When i try to access my hotmail account i am redirected to a "microsoft" page requesting my phone number , alternative email address and other security questions . Is this legit or a scam. still cant access my account
My Hotmail account has been blocked and the email address for the recovery of the account is not accessible, although i know all my security questions it only gives me one option to unlock it. Please let me know if you can help.
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