Security Options

29. January 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,
Hi,

I believe has accessed my email account.  I have been trying to get into the security options to remove the secondary email address and change my security information.  I am prompted to enter a seven digit code.  I have requested an email be sent to the account listed in the security section, yet I never receive this email. I know that that account had also been accessed by someone.  Your customer support helped me get the password reset for the account but the security options is still an issue.  Please advise.

Thank you

Hacked Hotmail account Help

19. December 2013 · Write a comment · Categories: livemail · Tags: , ,
My account has been hacked into. I was checking the security section and could see that there were attempts earlier to login with incorrect password - serbia - ukraine etc.. BUT NOW, someone seems to have got in - delhi? 
I clicked on the ' this is not me/ i didn't access'  link there.

Now the account is just looping the security code part. When I key in the code received from other email account, 
it says something like - looks like someone else is using your account…
and it sends me to the code page again.

I key the new code again - it says - try again later.

Please help - i have important mails in that account.