I have received an email claiming to be from UK Hotmail ID???

02. July 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , ,

I have recieved an email allegedly from WindowsLive and Hotmail Security Team.

*** Email address is removed for privacy ***.

Saying that I need to click on a link to verify my email. Is this a scam of security threat to me or is it genuine??

 

Many thanks

I can’t get passed the security questions as it will not accept my telephone number. what should I do?

29. June 2012 · Write a comment · Categories: Hotmail · Tags: , ,
As above

Platform Installation Doesn’t Work!

20. June 2012 · Write a comment · Categories: Messenger · Tags: , , , ,
I need to (compulsorily!) install Windows Platform to access MSN. I keep following the instructions, e.g. Platform should appear when I request available updates It doesn't!. I am told to install a security programme; when I attempt to do so I am told I need a Works disc which I don't have.  What do I do???

Request for additional details re. security

14. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , , ,
When I try signing in to hotmail a Windows Live screen sometimes automatically comes up asking me to add more security details, ie. mobile number, trusted pc, alternative email add, security question.  Is this genuine and, if so, is it just a case of answering one of these rather than all?  I would never respond to an actual email asking for info like this but can only presume as it's an actual page that pops up after signing in that it IS genuine....but you get so wary about anything these days!!

Someone else sending spam using my account

13. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , ,
Someone has been sending spam *Removed information for security purposes using my address --there are all these deliveryfailures to all these addresses on my contact list and I tried to send a warning to everyone on my contact list and the same thing happened to me: there's a deliveryfailure, except instead of using my name it says the same thing, that it's from ebayele. I changed my password, but I really don't know what that has to do with resolving the issue I have now :/

How do I know you sent me an official email?

11. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , ,
I received an email stating that my email is corrupt and in order to upgrade me for free to better security you need some privacy and personally identifiable information.  How do I know this email really came from you?  How do I verify this is an authentic email?

Outlook disconnects regularly and I get the following error message

10. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , , ,
The server for account "Yahoo" returned the error "[SERVERBUG] AUTHENTICATE Unable to open mailbox; please try again later." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

When I re-enter my password, I always tick the box to "remember the password in the keychain".

Then Outlook connects but disconnects after a while. 

In general, the account is always disconnected after a long period of inactivity (say overnight).

Any tips?

how to recover deleted mails

07. June 2012 · Write a comment · Categories: Hotmail · Tags: , , , , , , , ,
good day,
please please,
i delete all my emails from hotmail web page, because i tried to install them in microsoft outlook,
but after all mails downloaded to outlook , i did the deleted messeges deom inbox and also from deleted items.
can you please recover all my mails bofore losted forever.

thank you very very much
my user name is (removed for security reasons) and my email is (removed for security reasons)

thank you again in advance.
anas

Windows Live Mail "there was a problem sending the command to the program" Links won’t work using Firefox after removing Avast and installing Microsoft Security Essentials

06. June 2012 · Write a comment · Categories: livemail · Tags: , , , , , , , , ,
Using Windows Live Mail Windows 7 64bit, FIREFOX, latest version receiving an error message when I click a link in Windows Live Mail.  A pop-up says "there was a problem sending the command to the program" Believe I removed ALL antivirus programs before installing Windows Security Essentials this morning. DH installed on his this am, too, using Vista and Windows Mail, removed same Avast I was using and no problems with links.  I can copy/paste the link and put it directly into Firefox and it works.   Do NOT want to use IE for my browser.
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