This is a new installation of Office 2011 on OS X 10.8.
I've used the same installation of Office 2011on OS X 10.6.8 and it worked perfectly. It's not a login issue. I can send and receive mail on that system no problem.
The symptoms are: I can add an Exchange account and it works fine. A window appears for me to enter information.
However when I try to select the "E-mail" account type (i.e. POP/IMAP). No window appears. The buttons on the Accounts window change as if there is a modal dialog open. Hitting escape re-enables the minimize, maximize, and close buttons.
You can see see screen shots here:
01 Adding Exchange Account (no problems, works as expected)
02 Selecting POP-IMAP Account (no problems, other account type is selected)
03 No window visible (problem - note condition of window buttons. but there's no place to enter POP/IMAP login info)
Tonight I completely removed Office 2011 following the instructions here (as suggested at the Genius bar). Then I completely reinstalled. Same issue as before. I can add Exchange accounts
all day long, but no window appears when trying to add POP/IMAP accounts.
Regards,
Tom
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