I have to access my microsoft account in connection with my Son's xbox. As I am going to access sensitive information a code has been sent to another email address. When I went to this address to get the code; I found that the address is no longer valid
and any emails sent to it cannot be retrieved. I believe it is going to take 30 days to reset, which means that my Son will not have use of his xbox live for this period.
I tried to log into my account and was told to re-type my password and a series of characters to verify I'm "not a robot" because someone had been trying to access my account unsuccessfully. I couldn't get the password and the series of characters to
work (after multiple tries) so I clicked on "Can't access your account?" and was asked to reset my password, then verify my secondary email address and phone number. After I did that, it took me to my inbox which was completely empty - none of my emails were
there nor were any of my folders I had created. I then proceeded to receive two new emails that someone who had just opened an account would receive. I have had this account for 10+ years! I need to recover my emails - I have some sensitive information
in there that I desperately need access to. Please help!!!!
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