My isp is TWC Road Runner. My emails come into their server. I can transfer the emails to Outlook Express with no problem and the emails are now located in both the server and my Outlook Express inbox. I recently purchased a smart phone from Tracfone
an LG 840G. I set up the incoming and outgoing info with port #'s and file names that I received from TWC. I can now access the emails that are located in the server from my cell phone. I can now see all the emails on my cell phone inbox that are sitting
in the server inbox. The problem I have is that when I open a given email that is in the inbox on my cell phone, it gets deleted from the server which then prevents me from transferring it from the server to Outlook at a later date on my computer. I have
gone round and round with both Tracfone and TWC with no resolution. Help!!!
John Moretti
Previous question/answer was for Vista:
Assuming this is a POP3 account, you need to configure both computer email
programs to leave the messages on the server after downloading.
WLM is set to do this by default.
So open Windows Mail on the Vista computer,
click on Tools - accounts - <youraccount> - Properties - Advanced
check "[x] Leave a copy of messages on server"
you should also check "[x] remove from server after xx days"
so the server inbox won't fill up.
OK
There is no Advanced tab on Windows 7 Home Edition. I need to remove deleted messages from my website email account's server when deleted from WLM email account. They need to be in sync. How do I access the rules/instructions on WLM for the server as
shown above?
This issue started about a week ago. If I ignore all the known issues with Outlook 2011 since moving to Mountain Lion, I would say Outlook has been running fine until last week. I couldn't see anything on the forum that was similar to my issue. I have also
posted this to the Apple support forum.
Here's my computers info:
- OS X (10.8.2(
- Processor: 3.1 GHZ Intel Core i5
- Mem: 12 GB 1333 MHZ DDR3
- Office 2011 Version 14.2.5
Here's the issue:
My work email is set up in Outlook 2011 version 14.2.5 using IMAP. I go through my day as usual reading emails, responding to them, and filing them away in folders (on the server). I can go through 100 emails in my inbox to only 10 by the end of the day,
all have been read. Emails that are no longer in my inbox have been either read, responded to, filled away and/or deleted. I am able to receive and send emails with no errors. However, once I leave work and view my emails online or on another program (such
as MacMail), I see those 100 emails still in my inbox! I see no pattern to it either. (The most recent email in a conversation has been marked as read but several earlier ones were not).
The strangest part: All those emails I filed away in folders on the server or deleted are in those folders AND in my inbox. Therefore, if I refile the emails, or delete them I will have duplicate emails in those folders. I've tried repairing the folder but
that only put the server inbox back into my outlook but I still can't make any changes that show on the Webmail. We've also rebuilt the identity and that didn't do anything.
If I make any changes in Mail (On a different computer that is on Snow Leopard) or on the web, I just sync Outlook and it shows the changes in Outlook but it won't show any of my Outlook changes in the webmail.
Essentially this is the syncing issue:
Other programs --> Server --> Outlook = OK
Server --> Outlook = OK
Outlook -x-> Server = NOT OK
I'd like to reiterate that this started last Tuesday (Nov 20) and I can still receive and send emails just fine and no email has been lost. Our IT can't figure it out.
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