HACKED-no 1 on any site cares
I LOG IN TO HOTMAIL AND WHEN I CLICK NEW TO SEND AN E-MAIL, THE WHOLE SITE CLOSES
I have a Hotmail plus account which does not renew until January 2013. I have an additiona email account through my web site and I wanted to be able to send and receive email from that account through hotmail. After I attempted to set up the account, my hotmail account display changed. It is now showing ads in a sidebar and it asks me if I want to upgrade to Hotmail Plus.
This is NOT acceptable. I pay for an ad free email account and there is no reason I should be seeing this ads. I contacted billing, but they said it was a technical issue and to use this forum for the answer/solution with the subject line above.
Please advise ASAP as this is extremly annoying and should not be occurring.
THIS WEB PROGRAM ON YOUR COMPUTER. That statment is in yellow, then in the main content of the message it says: the program will open outside of protective mode. Internet Explorer's PROTECTED MODE helps to protect your computer. If you do not trust this program, do not open the program.
NAME: Silverlight.Configuration.exe
PUBLISHER: Microsoft Corporation
then it asks if I want to allow or not allow - except my screen is COMPLETELY frozen. I can't delete, check the allow or do not allow, nothing. I have to shut my computer down to get out of the hotmail system. Do I have some kind of virus? What can I do to get this fixed? Any help will be greatly appreciated.
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