I have reported it yesterday, and the 24hrs period have come and gone and the account is still blocked. Tried reporting it again and it did not go through!
Tried your live chat, and unlike yesterday, the gentleman who replied today was not helpful at all.
I have personal photos as well as some photos of work related issues that had to be documented with my phone due to the limited resources available at the time.
Who can help me and when??
Computer - Desktop configuration, Windows 7 x64 with all updates running on Core i7-3770K, 16GB RAM, 2TB HDD
Steps taken so far:
Reboot computer - multiple times
Reboot Internet router, speed is 20/5
Exit and sign in Skydrive client
Uninstall and reinstall Skydrive client
Reset DNS to OpenDNS
Checked that IE is set to medium-high security
Everything but the Skydrive client is running nicely. I checked my laptop, which also runs Skydrive client to stay in sync with the desktop files, and the laptop is connecting without difficulty to the same files on Skydrive. The laptop is also Windows 7, but x86, 3MB RAM.
Thank you for your assistance.
I logged into my SkyDrive account using the SkyDrive app on my Windows Phone 9 (Nokia 920) on Sept 29, 2013 yesterday round 12 noon. I have not figured out how to logout. Also, this situation has made me concerned that I will use up the data usage allowance on my AT& T Mobility account, so I have tried to keep the smartphone shutoff most of the time since then. Can you advise me?
After upgrading to Win 8.1 on both my PC and tablet, I find that I cannot get into SkyDrive. I have uninstalled the old SkyDrive and downloaded from the website. The install program never seems to give any indication that it has completed the installation, but SkyDrive does appear in the programs list in the control panel. I cannot find SkyDrive on the menu page. I have rebooted the computer and no change. Any suggestions?
If I go to www.live.com and login with my Microsoft credentials, I am taken to Outlook where I can see email addressed to my Hotmail address. If I click on the arrow next to Outlook and select SkyDrive, I am taken to a page that tells me I haven't shared anything. If I then click on the down arrow next to SkyDrive and select SkyDrive again, it thinks a while and tells me "something went wrong", and I can't be signed in (but I actually am already signed in). I clearly have content in my SkyDrive account. And oh, by the way, it only happens when I use the IE browser. Chrome and Firefox works just fine, and when I select SkyDrive from my Outlook account screen, I'm taken right to the folders in my SkyDrive account. Any help or ideas as to how to go about getting the problem fixed?
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