Surface pro 2 – Skydrive Metro does not sync to Cloud, Need admin rights ???

10. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi,

 

Started using surface pro 2 few weeks ago. Using Skydrive with same account from 2 PC and a surface pro 2 to access and sync files in cloud, but the surface pro Skydrive app gets my crazy and seem totally disconnected. It has been working fine and suddenly it stopped. Meanwhile I had installed skydrive desktop app on 2 other PC and all was fine...But now I am unable to get it to sync or do anything after several days trying. the 2 other work as expected using the Skydrive Desktop Windows 7 application installed.

- Can access and upload Skydrive folders and docs from web browser, no issues  from any PC and from Surface pro 2

- Can sync and access from Desktop app  on 2 PC running Windows 7. No issues

 - From Surface Pro 2, the Skydrive folder seems --- frozen in time, 1 week ago. No sync happening. When I try to upload a folder from the metro app it gives error message telling me I need admin rights ?!! I noticed I had installed the desktop app of skydrive on this surface , so I uninstalled as I realize this is not required, but nothing I do seem to unlock the situation. Surface pro 2 can't sync any file, folder or create  / upload anything to my skydrive account: I get the error message. Since I use same account as from the other PC...

 

From skydrive web, I see my  2 other PC, the Surface pro 2 is not listed.

 

I am looking how to debug this thing... nothing in the windows event log ... very very complicated to xshoot.

 

Any ideas welcome.

 

Thanks !

SkyDrive says “you email already taken” but it’s false information.

10. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I try to register my email, service says: cannot use this email. Ok, register with other and after trying add alias with my mail. It says: already take. Trying restore password, says: there is no email in our database.
Please, remove glitch and allow me to register with my mail.


SkyDrive not syncing locally

10. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi


I have Lenovo Tablet 2 with SkyDrive partially syncing (intentionally only one specific folder off root) to a local SD card. All worked well until I had a reboot issue and had to pull out the SD card to get the device to boot. The SD card is in fact working fine but when I rebooted, the Bitlocker did not automatically unlock and I got a SkyDrive error that it could not find the local SkyDrive directory - this is now back in place however, since I had to do that, SkyDrive is not syncing correctly. I added some files from another device to the cloud and changed directory structure in a sub-folder and this has not synced to my Tablet - and the change in directory folder is still the same as before and new files not downloaded or even visible.


FYI, I have verified the following, as requested by moderators on other threads:

  • Can you confirm if your computer is connected to the internet with stable connection and not on a metered network?  YES
  • Can you check if the SkyDrive Sync Engine continues to run and doesn’t continue to crash?  Go to Task Manager and ensure "Sky Drive Sync Engine Host" process is running.  RUNNING
  • Is there an error message on the top right corner of the screen when you launch the SkyDrive app?  NO ERRORS
  • Have you tried uploading new files via web? Are they synching down to your computer?  YES

I have also ran the SkyDrive Self Help Troubleshooter w/out any noticeable results.


I have tried to take SkyDrive offline but from Explorer, I get the following error:

Obviously there is an issue.  In the Metro app, I have 4 files supposedly being downloaded but then when I look at their status, they are showing as complete.  However, when I tried to view one, in Word, it then downloaded - it now appears to be available offline.


So, how can I fix or reset this please?


Thanks 

skydrive /windows 8.1

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
when I had windows 8 and skydrive(office 365)I could sync files between 2 windows user accounts from the desktop with 1 skydrive account.I upgraded to windows 8.1 and this doesn't happen because there is no skydrive desktop app as skydrive is intergrated into windows 8.1.My question is can I link and sync 2 windows user accounts to 1 skydrive account?

SkyDrive Group missing

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
We use a SkyDrive group for our work and studies and around 2-3 months ago it went missing.  It contained a lot of useful and irreplaceable information is there any way we can get this back?

Thanks
Rose 

Local File sync to Skydrive?

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hello, I am a recent office 365 subscriber and have downloaded the Skydrive app for my Mac. I moved all of my document folders from the Finder onto Skydrive, only to then see that I had physically moved the documents to the app rather than synced them. Is this how Skydrive works? Or is there a way to have both a physical set of documents in the finder on my mac and in Skydrive, synced together? Thoughts?

0 byte file size, Sky Drive corrupted my files, please help!!!

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
Hello

After moving moving to another computer and enabling my SkyDrive on windows 8.1, I can see the sync okay but the synced file sizes are '0 bytes'. No data in the files. Images cannot be open, text files are blank once opened. 

The files are there but just empty files, now i had very important data in my SkyDrive, i guess thats the concept to safekeep the files. I do hope that there is some way that my files can be repaired or retrieved back and Microsoft keeps a version of SkyDrive files (like dropbox)

Please help. Either it is some settings problem? or some thingelse, but one thing is for sure, files are just empty either i open the Synced folder or i open the SkyDrive on web, i even downloaded a fresh copy of a text file from SkyDrive online via browser but again it was empty.

Any help is greatly appreciated

Thanks

Ali

Skydrive files pending

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am using a desktop windows 8.1 with office 365. When I save an office file, it is saving it locally and then uploading it to Skydrive. Frequently these files are hung up "Pending" and don't upload.  My Surface runs 8.1 RT and when it saves an office file, I see a notice that at the bottom that it is uploading to Skydrive. I my get a notice pop up that says, do you want to keep your version or the server version. I can select my version and it uploads. I like to have the desktop perform the same and the Surface. How can I do that?

Skydrive files pending

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I am using a desktop windows 8.1 with office 365. When I save an office file, it is saving it locally and then uploading it to Skydrive. Frequently these files are hung up "Pending" and don't upload.  My Surface runs 8.1 RT and when it saves an office file, I see a notice that at the bottom that it is uploading to Skydrive. I my get a notice pop up that says, do you want to keep your version or the server version. I can select my version and it uploads. I like to have the desktop perform the same and the Surface. How can I do that?

Skydrive Requires an Update message

06. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Hi - On startup on Windows 7 I keep getting a message box advising that Skydrive needs Updating. On clicking 'yes' it opens a box to download an exe file from wl.dlservice.microsoft.com it also opens a blank browser window at the same time. On downloading the file it seems to want to reinstall skydrive. I did not continue the installation. Does anyone know if this is a valid source and program to update skydrive ? It just seemed suspicious.
Thanks for any advice.
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