Incoming Settings
username: emailaddress
password:xxxxxxxxxx
pop3 server: pop3.live.com
security type: SSL/TLS
port: 995
Outgoing Settings
smtp server: smtp.live.com
security type: STARTTLS
port: 587
require sign in box is checked
It connects and seems to work for about 2 minutes and then when I chose the email app, it comes up saying connection problem. Also, it doesnt seem to be informing me when an email has reached my inbox even though i have notifications set up. Please help.
Cheers
Using an external email address (say *** Email address is removed for privacy ***) and the outlook.com smtp.live.com SMTP server, authenticating using an outlook.com account (say *** Email address is removed for privacy ***) works fine and yields the usual mixture of email headers in outgoing email:
Return-Path: <*** Email address is removed for privacy ***>
From: *** Email address is removed for privacy ***
Sender: *** Email address is removed for privacy ***
as does Gmail.
Some email software receiving emails like this will reply to *** Email address is removed for privacy *** rather than the external email address, *** Email address is removed for privacy ***.
I have experienced this myself. Of course I want to avoid this.
Outlook.com supports the facility to rename the *** Email address is removed for privacy *** account to *** Email address is removed for privacy ***.
This seemed to offer the option of standardising all three headers as *** Email address is removed for privacy ***.
So I implemented this rename, which itself caused some problems, especially resetting all my send and receive external email accounts to send only, though still listing them as send and receive. I understand from this forum that many users have lost their emails doing the rename. However I keep my email on a local client so that could not happen.
After the rename, I get these headers:
Return-Path: *** Email address is removed for privacy ***
From: *** Email address is removed for privacy ***
Sender: *** Email address is removed for privacy ***
I made up this number rather than printing the one I got, but this hex number is in exactly the same format.
The original address *** Email address is removed for privacy *** does not feature.
Sending to this *** Email address is removed for privacy *** email address gets the reply:
Delivery to the following recipients failed.
Where did this Sender: header come from?
Why is it not *** Email address is removed for privacy *** or at least *** Email address is removed for privacy ***?
Thanks
This is a follow up regarding a still unsolved error
the below summary comes forward, because apparently few support staff can be bothered to read more than a few posts .. so let's collate the stuff!
"Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring, or Unable to connect SMTP server:smtp.live.com, Port: 25 or 587 also with variation "Unable to connect SMTP server:smtp.live.com, Port: 25" and
587"
according to outlook.com support at
http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app
one can
"Send and receive Outlook.com email from an app
You can manage your Outlook.com account from many popular mail apps. Here's how:"
"Apps that support POP3 OR SMTP"
".."
"Outgoing (SMTP) Server
Server address: smtp.live.com
Port: 25 (or 587 if 25 is blocked)
Authentication: Yes
TLS or SSL Secure Encrypted Connection: Yes
User name: Your email address
Password: Your password"
Trying these directions with my email aggregator Zoho Mail Suite, which does things like this smoothlessly, I do receive, however, error messages, oh gee, and the setting "Custom Server" is not completed:
Error messages with the various recommended settings are:
"Authentication Required" yes Port 25 SSL Unable to connect SMTP server:smtp.live.com, Port: 25
"Authentication Required" yes Port 587 SSL Unable to connect SMTP server:smtp.live.com, Port: 587
"Authentication Required" yes Port 587 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring.
and this is interesting one, as we are now doing EXACTLY as directed by the previous error message:
"Authentication Required" yes Port 25 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring
As we see,the explicit direction is nonsense and we do not get a connection to Custom Server.
What on Earth might be wrong with this great MS service ?"
***
contributions, but still no resolution:
***
20130712 Christian_N. (Forum Moderator Community Star) replied on July 12, 2013, and
directed the user to email suite seller Zoho
..
20130718 HomelessInSeattleV replied on July 18, 2013
and wonders why that would help anything, ONCE THE USER HAS STRICTLY FOLLOWED ALL INFORMATION AND DIRECTIONS COMING FROM MS
..
20130718 Don Varnau (MVP Community Star) replied on July 18, 2013
and directs the original user to the now re-surrected thread
..
20130718 HomelessInSeattleV replied on July 18, 2013
and thanked for the hep, reminding of the still out-standing issue
..
20130719 Leah_V. (Forum Moderator) replied on July 19, 2013
showing that [she had understood something wrongly] and also turning the user to the third party
..
20130719 HomelessInSeattleV replied on July 19, 2013,
wondering "ABOUT WHAT [he] would contact Zoho ? Every parameter [he is] using has been supplied by MS. The Zoho contribution limits itself to providing the fields in which the parameters are typed and the choice of "Custom Server" .. It worked smoothlessly
up to around March 25, 2013."
..
20130719 Sergs Yves P. (Forum Moderator Community Star) replied on July 19, 2013
claiming that "Microsoft never made any changes that may lead to your issue"
..
20130720 HomelessInSeattle replied on July 20, 2013
that he's still got the questions (ABOUT WHAT ..) and still is not getting the answers
..
20130720 Don Varnau (MVP Community Star) replied on July 20, 2013
ask the user whether he's got some specific settings
..
20130721 HomelessInSeattleV replied on July 21, 2013
stating settings he's got (not frightfully different from what's already known)
..
20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
asks for a couple more settings revealed
..
20130721 HomelessInSeattle replied on July 21, 2013
and complied with the request
..
20130721 HomelessInSeattle replied on July 21, 2013
and added a little detail
..
20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
pointing out that something was done in a different way
..
20130721 HomelessInSeattle replied on July 21, 2013
stating that the setup should be working, and THAT IT HAD BEEN WORKING BEFORE, "the question is, did ZOHO and other enter some "block-list" that that time ? .. there seems to a lot of complaints from Google/Gmail users as well .. nobody wants to answer that,
of course .."
..
20130721 HomelessInSeattle replied on July 21, 2013, in what seems to be a duplication of the previous post ?
..
is your valuable contribution going to solve this ?
Error code 530 says smtp server rejects my email user name. After two hours on the phone with
ATT tech support, they attribute problem to my mail settings. A diagnostic says the problem is
APP incompatibility. Everything was working until last Saturday.
Complete error message is as follows:
"The message could not be sent because the server rejected the sender's email address.
Sender's email address was . . . .
Server Error: 530
Server Response: 530 authentication required - for help go to . . .
Server: 'smtp.att.yahoo.com'
Windows Live Mail Error ID: Ox800CCC78
Prostocol: SMTP
Port: 25
(Last line not readable)
<Windows 7/IE8>
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