I am trying to set up my Outlook account to send and receive emails in my Tiscali account. But get the message "There's a problem connecting to SMTP server" I am sure that the settings are correct - I have checked with Tiscali website - any solutions?
I am using outlook 2010 with my yahoo account.  I can receive emails but cannot send them 
It will not accept my password for the smtp server and is asking me to contact my ISP. can anyone help please 
Thanks 
Su 
Hi. 

Im trying to connect a hotmail.co.uk address to a Sony Tablet S running Android 4.0.3. I am using the following settings:

Incoming Settings

 

username: emailaddress

password:xxxxxxxxxx

 

pop3 server: pop3.live.com

security type: SSL/TLS

port: 995

 

Outgoing Settings

 

smtp server: smtp.live.com

security type: STARTTLS

port: 587

require sign in box is checked


It connects and seems to work for about 2 minutes and then when I chose the email app, it comes up saying connection problem. Also, it doesnt seem to be informing me when an email has reached my inbox even though i have notifications set up. Please help. 


Cheers

Using an external email address (say *** Email address is removed for privacy ***) and the outlook.com smtp.live.com SMTP server, authenticating using an outlook.com account (say *** Email address is removed for privacy ***) works fine and yields the usual mixture of email headers in outgoing email:

 

Return-Path: <*** Email address is removed for privacy ***>

From:  *** Email address is removed for privacy ***

Sender: *** Email address is removed for privacy ***

 

as does Gmail.

 

Some email software receiving emails like this will reply to *** Email address is removed for privacy *** rather than the external email address, *** Email address is removed for privacy ***.

I have experienced this myself. Of course I want to avoid this.

 

Outlook.com supports the facility to rename the *** Email address is removed for privacy *** account to *** Email address is removed for privacy ***.

This seemed to offer the option of standardising all three headers as *** Email address is removed for privacy ***.

 

So I implemented this rename, which itself caused some problems, especially resetting all my send and receive external email accounts to send only, though still listing them as send and receive. I understand from this forum that many users have lost their emails doing the rename. However I keep my email on a local client so that could not happen.

 

After the rename, I get these headers:

 

Return-Path: *** Email address is removed for privacy ***

From: *** Email address is removed for privacy ***

Sender: *** Email address is removed for privacy ***

 

I made up this number rather than printing the one I got, but this hex number is in exactly the same format.

The original address *** Email address is removed for privacy *** does not feature.

 

Sending to this *** Email address is removed for privacy *** email address gets the reply:

 

Delivery to the following recipients failed.

 

Where did this Sender: header come from?

Why is it not *** Email address is removed for privacy *** or at least *** Email address is removed for privacy ***?

 

Thanks

 

 

This is a follow up regarding a still unsolved error
the below summary comes forward, because apparently few support staff can be bothered to read more than a few posts .. so let's collate the stuff!

 

"Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring, or Unable to connect SMTP server:smtp.live.com, Port: 25 or 587 also with variation "Unable to connect SMTP server:smtp.live.com, Port: 25" and 587"
 
according to outlook.com support at
 
http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app
 
one can
 
"Send and receive Outlook.com email from an app
 
You can manage your Outlook.com account from many popular mail apps. Here's how:"
 

"Apps that support POP3 OR SMTP"
 
".."
 
"Outgoing (SMTP) Server
Server address: smtp.live.com
Port: 25 (or 587 if 25 is blocked)
Authentication: Yes
TLS or SSL Secure Encrypted Connection: Yes
User name: Your email address
Password: Your password"
 
Trying these directions with my email aggregator Zoho Mail Suite, which does things like this smoothlessly, I do receive, however, error messages, oh gee, and the setting "Custom Server" is not completed:

Error messages with the various recommended settings are:
"Authentication Required" yes Port 25 SSL Unable to connect SMTP server:smtp.live.com, Port: 25
"Authentication Required" yes Port 587 SSL Unable to connect SMTP server:smtp.live.com, Port: 587
"Authentication Required" yes Port 587 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring.
 
and this is interesting one, as we are now doing EXACTLY as directed by the previous error message:
"Authentication Required" yes Port 25 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring
 
As we see,the explicit direction is nonsense and we do not get a connection to Custom Server.
What on Earth might be wrong with this great MS service  ?"

***
contributions, but still no resolution:
***

20130712 Christian_N. (Forum Moderator Community Star) replied on July 12, 2013, and
directed the user to email suite seller Zoho

..

20130718 HomelessInSeattleV replied on July 18, 2013
and wonders why that would help anything, ONCE THE USER HAS STRICTLY FOLLOWED ALL INFORMATION AND DIRECTIONS COMING FROM MS

..

20130718 Don Varnau (MVP Community Star) replied on July 18, 2013
and directs the original user to the now re-surrected thread

..

20130718 HomelessInSeattleV replied on July 18, 2013
and thanked for the hep, reminding of the still out-standing issue

..

20130719 Leah_V. (Forum Moderator) replied on July 19, 2013
showing that [she had understood something wrongly] and also turning the user to the third party

..

20130719 HomelessInSeattleV replied on July 19, 2013,
wondering "ABOUT WHAT [he] would contact Zoho ? Every parameter [he is] using has been supplied by MS. The Zoho contribution limits itself to providing the fields in which the parameters are typed and the choice of "Custom Server" .. It worked smoothlessly up to around March 25, 2013."

..

20130719 Sergs Yves P. (Forum Moderator Community Star) replied on July 19, 2013
claiming that "Microsoft never made any changes that may lead to your issue"

..

20130720 HomelessInSeattle replied on July 20, 2013
that he's still got the questions (ABOUT WHAT ..) and still is not getting the answers

..

20130720 Don Varnau (MVP Community Star) replied on July 20, 2013
ask the user whether he's got some specific settings

..

20130721 HomelessInSeattleV replied on July 21, 2013
stating settings he's got (not frightfully different from what's already known)

..

20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
asks for a couple more settings revealed

..

20130721 HomelessInSeattle replied on July 21, 2013
and complied with the request

..

20130721 HomelessInSeattle replied on July 21, 2013
and added a little detail

..

20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
pointing out that something was done in a different way

..

20130721 HomelessInSeattle replied on July 21, 2013
stating that the setup should be working, and THAT IT HAD BEEN WORKING BEFORE, "the question is, did ZOHO and other enter some "block-list" that that time ? .. there seems to a lot of complaints from Google/Gmail users as well .. nobody wants to answer that,  of course .."

..

20130721 HomelessInSeattle replied on July 21, 2013, in what seems to be a duplication of the previous post ?

..

is your valuable contribution going to solve this ?

Having recently rebranded our site and simultaneously migrated our mail from gmail to outlook, I am now trying to send auto-emails using the outlook SMTP host with our new custom domain name. These are the email settings I have in my backend- the email host as smtp.live.com the email port as either 587 or 25 and the TLS set to True. However I am having no success.   

I'm guessing that there is something I still need to do within the Outlook web app, but i'm not sure.
Yesterday (29th May 2013) my Live smtp server suddenly refused to send any more - online and via Thunderbird. 

The same applied to my partner`s account on her laptop. 
Do you know what has happened. I have tried changing my password and all the obvious settings. In coming mail works fine.

My Settings have not changed:
 Descr. : Microsoft Live Hotmail
Server Name: smtp.live.com
Port: 587
User name: *** Email address is removed for privacy ***
Authentication method: Normal Passord
Connection Security: STARTTLS


The same settings for my partner except User name *** Email address is removed for privacy ***.

Both outgoing accounts stopped working at about the same time.

Has something been changed?

Trevor Bailey

PS. If I try and send an email via Windows Live Mail (Web page) direct as soon as I click on Email message I get 

"A problem occurred while trying to open this message.

A problem has occurred. Please try Again."
I have the following error. please help me

The SMTP server returned an error.

Subject 'test'
Server Response: rblsmtpd: 116.14.192.220 pid 7315: 451 http://www.spamhaus.org/query/bl?ip=116.14.192.220
Server: 'mail.srsgroup.com.sg'
Windows Live Mail Error ID: 0x800CCC60
Protocol: SMTP
Port: 25
Secure(SSL): No
 
Original title: The SMTP server returned an error.

Error code 530 says smtp server rejects my email user name. After two hours on the phone with

 ATT tech support, they attribute problem to my mail settings.  A diagnostic says the problem is

APP incompatibility.  Everything was working until last Saturday. 

Complete error message is as follows:

"The message could not be sent because the server rejected the sender's email address.

Sender's email address was . . . .

Server Error: 530

Server Response: 530 authentication required - for help go to . . .

Server: 'smtp.att.yahoo.com'

Windows Live Mail Error ID: Ox800CCC78

Prostocol: SMTP

Port: 25

(Last line not readable)

 

 

<Windows 7/IE8>