Microsoft support specialists have been troubleshooting my problem with movie maker and below is what they suggested.  can you help please?

Thank you for waiting. Our support specialists have checked the information that you've provided and it still shows that Movie Maker is crashing because of mfreadwrite.dll, which is a Windows system file. Since the System File checker shows an error that it cannot fix some corrupted files, you need to manually repair it. This involves system files of the operating system. Because of this, we suggest that you contact Windows 8.1 support for further assistance on how to repair it. You can contact Windows 8.1 within the link below:

Windows 8.1

If you have other inquiries regarding Movie Maker, please let us know. We'll be here to help you.

Hello,

 

I created this new thread following the instructions of Moderator Alden D.


The concerns I have are documented in the following thread and the issues will be managed by the support specialists.
http://answers.microsoft.com/en-us/windowslive/forum/mail-signin/no-option-to-remove-an-old-email-listed-as-an/5f342d9e-2279-41a2-bd37-4356b3076b45

 

Brief Summary

In the Outlook.com Calendar I have an inactive email displayed in "Registerd email addresses for calendar notifications".
In email I have the same inactive email displayed in "Inbox>Options>Your email accounts" as an Outlook.com alias and it cannot be removed.

 

For reference, below are links for two similar threads.
http://answers.microsoft.com/en-us/windowslive/forum/mail-email/cant-remove-on-behalf-of-send-as-email-address/3c60809a-a0c3-4482-bd6d-2b34a259c8d1
http://answers.microsoft.com/en-us/windowslive/forum/profile/i-cant-remove-an-on-behalf-of-account/0ccf04ca-d3c5-49c2-b2c0-9691787850d5

 

Thanks for your help to correct this issue.

This question has been posed in several forums here, and support specialists have asked for and received multiple email addresses to look into the problem, but with no resolution yet, at least not in my case.

 

It seems that a number of outlook.com accounts suddenly stopped syncing contacts, and many contacts, if not all, were lost from these accounts. It's not our phones, or any user error. It's something that happened to numerous accounts near the end of last month.

 

Moderators and support specialists have been involved, but feedback has been poor and I know of no repair that has actually been done.

 

Moderators, support specialists, what's going on?????