I had to do a complete recovery back to factory days ago a few hours before surgery.  i came home started setting eveything up. Went to Microsoft com set up account, since I had a new start and it said i could have a new account I signed up for a new live account and then put my old live account as my second account.  I made sure they were both live since i have accounts linked to my old account.  When I went to my account no mail - NONE. and no folders or contacts etc. HELP. I was in a very bad accident and am housebound.  My only way out of here is thru this laptop.  I have doctors that are in another state that see me via the pc. and to get all of the contacts and such back would be a nightmare among all the others I have.  I do have a back up disc.  I am not a computer wiz anymore and the accident caused a brainstem injury which hasn't help.  So I need some help folks.  Oh window 7 sp1 home premium edition with IE9.

 

thanks so much

hope c.