I received the notification a day or so ago that my SkyDrive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. It really surprised me to see this, because I only use Skydrive for homework. I haven't been on SkyDrive for a couple of weeks due to travelling, so I don't see how I could have violated anything. It's really frustrating to have this happen without warning or notice and without the option to look at my account and try to fix the issue. If you could please look into this, I would great appreciate it. Thank you for your time.
I received the notification a few days ago that my SkyDrive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. It really surprised me to see this, because I use my SkyDrive for all of my file storage needs. I haven't been on SkyDrive for a couple of weeks due to travelling, so I don't see how I could've violated anything. I submitted a ticket to the Online Safety Team and never got a response back within the "24 hour" time period. My wife & son have access to my SkyDrive and occasionally uses it for sharing pics with family members. I re-submitted another request today to have my SkyDrive account unlocked. It's really frustrating to have this happen without warning or notice so that people can actually look at their own account and try to fix the issue themselves. If you could please look into this, I would great appreciate it. Thank you for your time.
How can I get my account opened? I do not believe I have anything on there that would be in violation and if so I would be more than happy to delete it. the account is *** Email address is removed for privacy ***
Thank you in advance for your help!
Tom
Hi,
When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?
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