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Error received: ” “Your account has been shut down” when accessing SkyDrive account

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Code of Conduct, microsoft, Microsoft Service Agreement, suspicious activity

Original Title: skydrive

Hi,

When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket <removed by moderator>...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?

My email is currently: <removed by moderator>...

My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back.

Can someone just unlock my account?

skydrive

19. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Code of Conduct, microsoft, Microsoft Service Agreement, suspicious activity

Hi,

When I try to access my Skydrive I'm getting "Your account has been shut down Your SkyDrive or your Profile has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. If you would like to request a reinstatement of your account, please contact customer support. If your account is eligible for reinstatement, we will open your account for 48 hours to allow you to remove any violating content. After you have removed all violating content, your account will again be in accordance with the Microsoft Service Agreement and Code of Conduct and will remain accessible for your use. If you do not remove all violating content during the 48 hour window, we will be forced to shut your account down." I have gone through the re-activation request form and have been issued ticket 121769312...this has been days ago. How do I get my account resolved? Also, I'm unable to get into my profile to manage it. My email and messenger works okay. What are my next steps?

My email is currently: *** Email address is removed for privacy ***

My husband was able to speak to someone at Microsoft, but to no avail. I really just want to get my data back.

Can someone just unlock my account?

Email address lost and keep getting private messages that go nowhere

15. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: dire straights, private messages, suspicious activity

This is the third time I am begging for help. People say they will help and no one responds. I am in dire straights and just need someone to create a private thread that I can work with. My account was locked down due to "suspicious activity" and I spent hours chatting, researching and creating links, verifying codes etc...All I want is my old address accessible somehow. PLEASE someone assist and follow through this time.

Skydrive shutdown ……… for suspicious activity or a violation of Microsoft’s Terms of Use agreement

08. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, suspicious activity

my skydive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement ......

i dont know why ...... i rarely open the account ,,,and it has almost nothing in it......

any idea how to retake it back ???????

Is there any way I check the progress of my account recovery request?

14. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account recovery, suspicious activity

I recently went to check my email and found that the account has been suspended for suspicious activity. Which is fair enough since i understand that they have to check or get some false alerts every now or then. I solely use the account forwarded through to Gmail so there wouldn't be much activity on it. I tried to get the recovery email sent to my alternate email account but it wasn't coming through. So I filled in the recovery request form. First one got denied so I filled out another one with as much information as I could get. This one's been going for 8 hours now. I know it says it can take up to 24 but the first one only took 2 to be denied and I have uni information coming through today and tomorrow. So it's very time sensitive. Can i find out how the request is going and if possible speed it up somehow?

The issue number is 97385852. Both times I sent a request it seemed to generate two numbers and immediately cancel the first one. I Hope that isn't an issue.

sky drive

04. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: sky drive, suspicious activity

I tried to open my SkyDrive and I get this message:

"Your account has been shut down. Your account has been taken offline for suspicious activity or a violation of Microsoft’s Terms of Use agreement, such as containing photos or images that are in violation of the Code of Conduct. In many cases, the Online Safety team will send out warnings to the email account associated with the SkyDrive account or profile asking for the removal of the photos in question. Failure to do so will result in shutting down the account. In order to have your account reviewed for reactivation, please provide the following information."

I have submitted two support requests and received no answer.

Account blocked due to suspicious activity

22. December 2012 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Account, answer, idea, information, location, online shopping, security question, suspicious activity

I'm trying to recover my account after it was blocked because of suspicious activity. This account is over 12 years old and I no longer remember what the security question was, or what the answer is. I rarely send out emails with this account (I use it for my banking information and for receiving delivery confirmations from online shopping sites, etc) so I have no idea how to come up with enough information for the automated system to allow me to recover my own account. I was hoping there might be another way for me to get into my account, maybe if I could provide enough information about emails I've received in the last month or whatnot. I badly want back my msn messenger as well, which I'm currently unable to access because of my account being blocked. I have no idea if there actually was suspicious activity or if it was because I logged into my account at a different location than my home (though I've been there a few times so it's not a new location), but I've had it for years and years and never had an issue till now. I'm so frustrated; that email account contains so much important information. Is there any way I can give my information and see if someone can help me regain access to my account? I had to create another account just to be able to access the message board to ask for assistance in regaining access to my original account. Thanks!

Error code 800488fe Suspicious activity

17. December 2012 · Write a comment · Categories: Messenger · Tags: code, critical tool, employees, house, issue, Suspicious, suspicious activity, tool, Windows Live Messenger

We use Windows Live Messenger in house to communicate with other employees. This morning about 20 of our employees received this message. How do I resolve this issue? Messenger is a critical tool in our company and we need it to be back up for those users as soon as possible.

how can I recover emails from a email a/c that has been cancelled

24. July 2012 · Write a comment · Categories: Hotmail · Tags: activity, AOL, AOL email, email, hotmail, nbsp, suspicious activity

My AOL email a/c was cancelled because of suspicious activity. Can I recover the old messages? I have opened a new hotmail a/c.

Question about Outlook Express

Error received: ” “Your account has been shut down” when accessing SkyDrive account

skydrive

Email address lost and keep getting private messages that go nowhere

Skydrive shutdown ……… for suspicious activity or a violation of Microsoft’s Terms of Use agreement

Is there any way I check the progress of my account recovery request?

sky drive

Account blocked due to suspicious activity

Error code 800488fe Suspicious activity

how can I recover emails from a email a/c that has been cancelled

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