Skydrive, can’t see/access files on ALL devices, PC Windows 7

15. November 2013 · Write a comment · Categories: Uncategorized · Tags: , , ,

Hi,

Problem A

I have a surface tablet, 8.1 OS.  I uploaded/saved a test Word document and picture using the surface tablet to SkyDrive using the application.  I can see the test document and picture on my Iphone, but I cannot see/access the doc and pic using my PC running Windows 7.  I have tried accessing these 2 files using the Skydrive folder on my PC and via my explorer browser/Internet Skydrive...still cannot see/access them. 


Problem B

I used my PC, Windows 7, to upload/save a different test picture to Skydrive. I can see/open the picture on Skydrive using my browser.  However, I cannot access the test file using my surface tablet or Iphone.


There are no error messages in either case.  I cannot see/access my files on all of my devices-PC, phone, tablet.  Maybe I need to change a setting?


Thanks, KC


My files are missing

08. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
I am trying to use cloud with my tablet and phone. I write alot and im always on the go. I copied my "writingsbackup" folder to my skydrive folder then logged on to sky drive and the folder and all the sub folders are there but they are ALL EMPTY. I tried on my tablet, my phone, and my laptop, still empty. Ive even deleted the folder, cleared it from skydrive's recycle bin and added it again, Nothing. The whole point of this was to be easy so i would not have to email myself endless copies of files but ive already spent a day doing this and it seems im not the only one having this problem. Is there something Im doing wrong or what.

please help. 

If there is no solution I still have the product key for my copy of office university2010 i already have it on my laptop, if i can not get this could to actually do what it says it is supposed to do, can i download that to my tablet?

someone help please this is very irritating and i have A LOT of writing to do.

Syncing selected folders SkyDrive Windows 8.1

03. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I updated my HP envy tablet to Windows 8.1.

 

The SkyDrive icon no longer appears in the hidden icon window and clicking the SkyDrive icon on my taskbar no longer loads the SkyDrive.

 

I previously set up SkyDrive on the tablet to synchronize a limited number of folders that I might access from the road because of limited storage capacity and the need to control data use with my mobile Wi-Fi/hotspot. (Outlook 2013 presents a different problem!)

 

It appears that I can no longer control the folders that will sync on the tablet. Is this true?

 

If I can limit the folders that will sync, how can I do it?

 

If all folders will sync when online, this could be disastrous for tablet and phone owners who use SkyDrive.

 

Thanks,

Sally

How can I completely reset my Windows RT Surface 2 tablet?

02. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
Hello, I tried to do a full reset through my settings but when everything was done, my old start screen configuration was back. I would like to completely wipe any backup settings and everything associated with my tablet. I made some mistakes and I would just like to completely reset it as if it is factory new. ALSO, when I went into Skydrive -> Manage Storage -> Device Settings, I erased my laptop and tablet from there. Now I want to re-sync my devices and when I go back there, no devices are shown. But in my settings I have syncing turned on for both devices.  I also have a Windows 8.1 laptop and for some reason it synced my laptop's start screen onto my tablet. I would just like to set up my tablet as a new PC and erase all synced data with my tablet (maybe even laptop) and start from 0. Can someone please help me?

unlink skydrive

28. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
i have two skydrive accounts. one is linked to my Asus tablet. i then bought office 365 and had to set up another account with my university email address. the tablet is linked to the original account. i need it to not link at all so i can switch between accounts. i can not right click on anything as i do not have a mouse as i have a tablet. can you help?

Synching with Samsung Galaxy 10.1 Tablet

15. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi there,


I recently got a samsung galaxy tablet 10.1 version.  I set up the Exchange settings, and it keeps changing to bay-m.hotmail.com.  The problem then is that it doesnt sync new emails.  The most recent one that it displays is from 3 weeks ago, and it is nowhere near downloading all messages.  I am wondering if anyone has a suggestion about how I can set up my hotmail on my tablet.  I have set it up on my samsung galaxy S3 mobile phone, and it works great.  But for some reason, the settings dont work on the tablet.  On my phone, the setting is m.hotmail.com.  I tried putting that into the tablet, and it keeps switching to the bay version.  I am not sure if that has anything to do with it. .... I have tried sending emails to myself, and the emails send ok....they just dont show up on my phone in the inbox, no matter how many times i refresh or sync.

 

If someone could let me know, that would be of GREAT help! 

 

Thanks.

Nathan

Synching with Samsung Galaxy 10.1 Tablet

15. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,

Hi there,


I recently got a samsung galaxy tablet 10.1 version.  I set up the Exchange settings, and it keeps changing to bay-m.hotmail.com.  The problem then is that it doesnt sync new emails.  The most recent one that it displays is from 3 weeks ago, and it is nowhere near downloading all messages.  I am wondering if anyone has a suggestion about how I can set up my hotmail on my tablet.  I have set it up on my samsung galaxy S3 mobile phone, and it works great.  But for some reason, the settings dont work on the tablet.  On my phone, the setting is m.hotmail.com.  I tried putting that into the tablet, and it keeps switching to the bay version.  I am not sure if that has anything to do with it. .... I have tried sending emails to myself, and the emails send ok....they just dont show up on my phone in the inbox, no matter how many times i refresh or sync.

 

If someone could let me know, that would be of GREAT help! 

 

Thanks.

Nathan

Sync Issues

21. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:

 

My problem is syncing issues with Outlook 2013 in Office 365 suite between devices and outlook.com.  In addition there are connection issues taking place on my devices.

 

All devices are set with outlook.com as the default setting.

 

DEVICES

 

Desktop:  HP Envy 64 bit AMD 6200 six-core processor with 10 gb of ram.  It is running Windows 8

Tablet: Samsung Ativ 7 Pro intel core i5 with 4 gb of ram 64 bit operating system.  It is running Windows 8

Phone:  Nokia 928 windows phone

 

SYNC ISSUES: Calendar and Tasks

 

There have been multiple issues but I will start with the most recent

 

Tasks have never synced properly between any device.  What is on my desktop is not what is on outlook.com.  What is on my tablet is not on outlook.com. Phone is different.  If I create the task on outlook.com it will come through.  The bottom line is it is hit and miss whether calendar and tasks show up on any one of the devices.

 

Desktop

 

I synced my desktop to outlook.com on Saturday.  Some of the dates from desktop showed up on the outlook calendar and some did not. Have tried syncing several times but they will not show up on the calendar.   So it is hit and miss what events get synced. Yesterday none of them were syncing between any device.  The phone after 24 plus hours showed up some of my dates. 

 

The order of tasks on desktop doesn’t match outlook.com or other devices.  Even though the due is changed to current date or future date it still shows up as overdue on outlook.com.  The dates of tasks do not correspond. 

 

The syncing process can take 2-5 minutes to complete when only one item has changed.

 

Tablet

 

Tasks or calendar created on my tablet will not show up on outlook.com, desktop or phone. 

 

Items created on desktop, phone or outlook.com will show up on tablet, however.  The tablet is downloading but not uploading. 

 

The sync process can take several minutes to complete even though only one item is changed or added.

 

Phone

 

Tasks continue to show overdue on the phone when they have been updated on the desktop and outlook.com.

 

Tasks marked as complete on other devices are never removed from the phone task list.  I have old tasks still on the phone after weeks of syncing.

 

EMAIL

 

Email seems to be working alright.  Emails are showing up on all three devices.

 

The only issue I have is emails deleted on any device aren't delete off the other devices.  That means I have to manually delete emails in each of 3 different email accounts on each of 3 devices.  That is a real hassle and time burner.

 

DISCONNECT ISSUE

 

TABLET

 

It started with my tablet weeks ago.  It stopped syncing at all.  I went to accounts and kept getting this message “Outlook cannot discover settings for your account because a network connection could not be established.  You may need to turn off work offline to automatically configure this account.”   It is not set to work offline.  That was the message I was getting when we talked Tuesday.  Now in the right corner where it tells you if you are working online or offline, it says disconnected. 

 

Following solutions have been tried on tablet.

 

  1. File~account settings ~ tried repair.  That is when I got “Outlook cannot discover settings for your account because a network connection could not be established.  You may need to turn off work offline to automatically configure this account.”
  2. Deleted outlook.com account in file~account settings and then added it back.  Worked for a short while but then said "disonnected" in lower right hand corner.
  3. Microsoft tech tried a complete removal of outlook.com account, clearing out cache, etc. and recreated.  Word short while then went back.
  4. Clicked offline button several times as suggested by one article.  Shows connected then goes back to disconnected.

 

It is connected to the internet because tablet still receives email messages.

 

DESKTOP

 

That was Wednesday (9/18) and Thursday (9/19).  Friday (9/20) my desktop started saying it was disconnected. 

 

  1. Clicked offline button several times as suggested by one article.  Shows connected then goes back to disconnected.
  2. Went to File~account settings ~ tried repair.  That is when I got “Outlook cannot discover settings for your account because a network connection could not be established.  You may need to turn off work offline to automatically configure this account.”

 

Saturday (9/21), the connection issue is not an issue on desktop or tablet.  This is the first time the tablet has connection in 7-10 days. 

Is there a work around to use SkyDrive on Surface tablet when it is not connected to a Wi-Fi?

30. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I downloaded the SkyDrive to my laptop and activated it  on my  Surface tablet.

Do I need to be connected to wifi on my tablet inorder to access the files on the SkyDrive?

If so is there a work around when you don't have wifi?

thanks

Lost skydrive / Double confusing drive

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags:
used to enjoy skydrive service for some years with my account *** Email address is removed for privacy ***. having a potential sotage of 25gb because of an old free offer. I recently bought a new device (tablet) and when I tried to use it, I've got a message saying that this account was not correct. I created a new account with the same name!!! and on my tablet, phone and bowsing sessions I see no files. On the contrary on my PC where I have the skydrive app installed, I can see every file I used to work with.
Is it possible to conect my tablet, phone and PC on the same skydrive account in order to keep the same old quota (25GB) without loosing any files?

Attached you can see my PC drive with more than 2 GB of data and my web instance, almost empty for tha same account as stated above!!!

Could you please tell me what can I do in order to keep a single view?

My PC OS is win7 @ work and win 8 @ home, android on my tablet and ios on my phone.....

Thank you in advance
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