I used a Tech Support Company (Merchant: Webtech Craft LLC) to fix my hotmail account as it had been hacked. Is the tech company reliable and is $199 AU fee expensive?

04. December 2012 · 4 comments · Categories: Hotmail, Outlook.com · Tags: , , , , , , , , ,
I was not receiving incoming emails via my hotmail address.  I contacted a google address for support.  The technician said that my account had been hacked.  For a fee of $199 AU he said he could fix the problem.  He took over my computer.  I gave him my Mac password.  Also when creating a new password for my hotmail this was undertaken by the technician. ( I have since change the password again.)

 It seemed like a reputable company.  He supplied his name.  An account was forwarded.  The hotmail problem has been solved.  Do I have any fears with the service that was provided?

If my hotmail account has been accessed - are my internet bank details safe?


This is the message he posted if I needed to contact the technician again.

Technician name : Chinmay Sharma

Toll Free No(Aus): 1 800 681 958
E-mail : *** Email address is removed for privacy ***

Toll Free No(UK): 0808-280-1995
E-mail : *** Email address is removed for privacy ***

Toll Free No(USA): 1-888-513-0611
E-mail : *** Email address is removed for privacy ***