Skydrive, can’t see/access files on ALL devices, PC Windows 7

15. November 2013 · Write a comment · Categories: Uncategorized · Tags: , , ,

Hi,

Problem A

I have a surface tablet, 8.1 OS.  I uploaded/saved a test Word document and picture using the surface tablet to SkyDrive using the application.  I can see the test document and picture on my Iphone, but I cannot see/access the doc and pic using my PC running Windows 7.  I have tried accessing these 2 files using the Skydrive folder on my PC and via my explorer browser/Internet Skydrive...still cannot see/access them. 


Problem B

I used my PC, Windows 7, to upload/save a different test picture to Skydrive. I can see/open the picture on Skydrive using my browser.  However, I cannot access the test file using my surface tablet or Iphone.


There are no error messages in either case.  I cannot see/access my files on all of my devices-PC, phone, tablet.  Maybe I need to change a setting?


Thanks, KC


Newly created test Word document not syncing (though there is no error message) and ten (out of several thousand) Word and Excel files show as an error that they could not sync.

29. July 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
I created a new Word test document and saved it in My Documents two days ago. It is not showing in My Skydrive folder nor on my skydrive cloud. There is no error message related to that document.  I do see ten files (Word and Excel) which cannot by sync'd to my skydrive account (though I have no idea why?) but the test document is not one of those ten.  Does the fact that for some reason (?) those ten files do not sync  stop further sycns from occurring until I resolve that problem?  And how would I resolve those ten files?