Can not receive or send Email R.received the following message:


Unable to send or receive messages for the Charter (Genowak) account. Header download for the 'Sent Items' folder did not complete. Could not select 'Sent Items' on the IMAP server. Try updating the folder list and then try again.

Server Response: The server did not respond to this IMAP command before the connection was terminated.
Server: 'IMAP.charter.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 143
Secure(SSL): No


Earlier the same message but referred to Drafts folder.

I am trying to help my wife with her Charter e-mail account that she has been accessing through Windows Live Mail. She recently changed her password and now gets the following error message:

 

Unable to send or receive messages for the Charter (vab3) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR [IN-USE] account is locked by another session or for maintenance, try again.
Server: 'mail.charter.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No

 

Please advise-

 

Steve Belawski

I can't check my email because of this error. Please advise.

 

Unable to send or receive messages for the Charter (katsmom94) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.

Server Error: 0x800CCC90
Server Response: -ERR invalid user name or password.
Server: 'pop.charter.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No